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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good, the breakfast was poor, but the rest was just fine!
Tons to do. Family friendly
Business response:
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed the variety of activities and found our hotel to be family-friendly. Guest satisfaction is our top priority, and it is always encouraging to know when our efforts contribute to a fun and memorable experience for our guests and their families. Your kind words have been shared with our team as motivation to continue providing excellent service and maintaining high standards across our facilities. We truly value your feedback and warmly w... read more
No hay máquinas ni ningún servicio para comprar las condiciones de la habitación están falta de reparación y la limpieza no es muy buena habían cosas sucias y con mal olor
Business response:
Dear Guest, We sincerely apologize that your stay did not meet your expectations. We regret the concerns you mentioned regarding the cleanliness of the room and the condition of the facilities. Providing a clean, comfortable, and well-maintained environment for our guests is very important to us, and we are sorry that your experience fell short. Your comments have been shared with our housekeeping and maintenance teams for review and improvement. We truly appreciate your feedback and hope to welcome you back soon for a bette... read more
Spacious and clean, room, cold AC, quiet, many available parking spaces, large TV
Convenient location, clean, good value.
Business response:
Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found our location convenient, the property clean, and the overall stay to be a good value. Providing a comfortable and affordable experience in a great location is exactly what we strive for, and it is rewarding to know we met your expectations. Your positive comments will be shared with our team, as they work hard to maintain high standards for our guests. We truly appreciate you choosing to stay at Extended Stay America and look forward to ser... read more
The staff was nice and kind. The room was okay but the mattress from the pull out couch was disgusting with stains. We didn’t get to use it.
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased to hear that our staff provided kind and friendly service during your stay. However, we sincerely apologize that the pull-out couch mattress did not meet your expectations and was unusable. Cleanliness and comfort are top priorities for us, and your comments have been shared with our housekeeping and maintenance teams. We regret any inconvenience this caused and appreciate your honesty, as it helps us improve our standards. We hope to provide a fully comfortable... read more
The hotel was nice overall. Check-in and check-out was very smooth. The room was a good size. Consider repairing one of the cabinet doors in the kitchenette area.
No breakfast included like the website stated just bad coffee and a small muffin. A/C was really nice. No utensils in the ki
Business response:
Dear Guest, We regret any confusion regarding our grab-and-go breakfast offering. As part of our brand standards, we provide complimentary coffee and a light breakfast selection rather than a full hot meal, and we apologize if this was not clearly communicated. We are pleased to hear the climate control met your comfort needs during your stay. Regarding kitchenware, dishes, and utensils are available upon request at the front desk in keeping with our extended stay model, and we are sorry if that process was not explained. Yo... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,059 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.