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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk was not very hepful
Business response:
Dear Guest, We’re sorry the service you received at the front desk did not meet expectations. Guests deserve to feel supported and valued throughout their stay, and we regret that this wasn’t your experience. We will share your comments with the team to help ensure a more attentive and welcoming approach moving forward. Thank you again for your feedback. We hope to have the opportunity to welcome you back, continuing to provide the hospitality our guests expect and deserve. Sincerely, Hotel Management
Razoavel, cafe da manhã praticamente inexistente, cozinha mal aparelhada e sem utensilios minimos. Faltam funcionarios para atender todas as demandas.
Business response:
Dear Guest, We're glad you found the stay reasonably priced, though we understand several aspects left you disappointed. We regret that the breakfast selection and kitchen setup did not meet your expectations. To ensure cleanliness for every guest, kitchenware and utensils are kept at the front desk and provided upon request. We also recognize your concern about staffing and will continue working better to support our guests' needs in a timely manner. We appreciate the opportunity to host you and value your feedback as we st... read more
Se dice que existe desayuno incluido, pero en esta oportunidad sólo habian dos sabores de muffins y nada mas. La habitación limpia,arreglada y cómoda
Business response:
Dear Guest, Thank you for your feedback. We are happy to hear that you found your room clean, tidy, and comfortable during your stay. We apologize for the limited breakfast options you encountered, and we understand how important a good start to the day is. Your comments have been shared with our team as we work on enhancing our offerings. We truly appreciate you bringing this to our attention and look forward to welcoming you back for an even better experience.Sincerely,Hotel Management
Good stay Good price. Pleasant stay. Nice to have a king bed.
Business response:
Dear Guest,Thank you for including Extended Stay America in your travel plans. We’re so glad you enjoyed your stay and found the price to be a great value. It’s wonderful to know that having a king bed added extra comfort to your visit and helped make your time with us more enjoyable. Our team works hard to offer a welcoming and relaxing environment, and your kind words mean a lot. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
The hotel staff was helpful. But the hotel was not well ventilated the room had a smell. There was only a blueberry muffin for breakfast and the property overall was OK.
Business response:
Dear Guest,Thank you for taking the time to share your experience. It is encouraging to hear that our team made a positive impression. We regret that other elements of your visit did not fully meet your expectations. Guest insights are essential in helping us improve, and your observations have been noted for review. We hope you will consider returning, as we would value the opportunity to provide a more enjoyable and comfortable stay.Sincerely,Hotel Management
It was a good stay. Affordable, conveniently located in the middle of everything. Would stay again.
Okay I guess. Hotel was clean and decent. Went to check in. We could only get 1 key because they were running out. Needed sheets for the pull out bed. We had to go down and get them. No one would bring them up. Asked for extra pillows for the pull out and they had none. We had to share off the other beds.
Business response:
Dear Guest,We're glad the cleanliness met your expectations, but we're sorry for the inconvenience you experienced during check-in and with the pull-out bed setup. While we keep linens and other amenities at the front desk to ensure everything is clean and ready, we understand how disappointing it is when certain items aren't available. Your feedback helps us address these gaps and improve the experience for future guests. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exce... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,818 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.