This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A localização é excelente, o quarto é amplo, tem cozinha e forno de MO e a equipe prestativa, uma grande vantagem é que recebe pacotes como da Amazon, os pontos fracos são: o café da manhã e o fato de só ter um elevador: no sábado ele estragou e só voltou a funcionar na segunda feira. É a terceira vez que fico nele e voltarei a ficar se voltar a Orlando.
Awesomeness
Business response:
Dear Guest, We are thrilled to hear you had such an outstanding experience with us! It’s wonderful when a stay leaves such a positive impression. The team at Extended Stay America truly appreciates your enthusiasm, and your kind words will be shared with everyone here. Thank you for taking the time to let us know, and we look forward to welcoming you back for another fantastic visit. Sincerely, Hotel Management
It was absolutely amazing
Nice Patrick Front Desk
Foi excelente nossa hospedagem, ótima localização, quartos ótimos, limpos, cama maravilhosa, pessoal atencioso. Estacionamento amplo. Os equipamentos de cozinha tem que ser solicitado na recepção. Café da manhã é simples, somente café e muffins, mas sem nenhum problema quanto a isso. Usamos a lavanderia, prática! No local existem moradores, mas quase não os encontra. O único defeito seria o cheiro dos corredores que é um pouco forte, mas nada que afete a estadia. É carpete e fechado por conta do ar condicionado, então não te... read more
Business response:
Dear Guest, We’re delighted to hear your stay was excellent and that you enjoyed the comfort and convenience throughout your visit. It’s wonderful that our team and amenities added to your experience, and we appreciate your thoughtful note about the corridors. Your feedback helps us continue improving while keeping the atmosphere welcoming. We’re thrilled you plan to return, and we look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
The rooms could’ve been a little bit cleaner to shower was so hot. There was no cold water . No coffee pots in the rooms which there should be since you have a kitchen just needs updating.
Business response:
Dear Guest, Thank you for sharing your feedback. We strive to provide our guests with all the comforts of home; however, we are disappointed to hear we did not fully meet your expectations. For future stays, please know that we keep the dishware at our front desk to ensure cleanliness for every guest, and our team is happy to deliver it to the guest's suite. We regret that this was not communicated in detail during your check-in. Thank you for your patience. We hope to welcome you back for a more seamless experience next tim... read more
Free parking and great a/c!
Business response:
Dear Guest, Thank you for taking a moment to share your experience at Extended Stay America. We’re delighted to hear that the conveniences we offer added comfort to your stay. It was a joy hosting you. We look forward to welcoming you again soon! Sincerely, Hotel Management
Las instalaciones en general eran muy buenas pero había mucho olor a comida incluso dentro de las habitaciones.
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re pleased to know the overall setup met your expectations, and we appreciate you pointing out the concern you noticed during your stay. Feedback like yours helps us identify areas that need necessary attention, and our team will look into this to ensure a more pleasant atmosphere for future visits. We hope to have another opportunity to see you again! Sincerely, Hotel Management
Parking was good. Room size was great. Room looked outdated. Overall the place wasn't clean. Halls had lots of misc debris/trash. Ceilings looked to be leaking and trash cans setup. Found a hair in the bed. Towels had stains. Staff was nice. Other notes: Charged for room keys but fee is refundable if keys are returned. There is an early check-in fee.
Business response:
Dear Guest, Thank you for providing such detailed feedback on your stay. While it is encouraging to know certain aspects met your expectations, the concerns you raised regarding cleanliness, upkeep, and the overall condition of shared areas are troubling. A well-maintained environment is essential, and the issues you described do not reflect the standards we aim to uphold. Your comments about additional charges and procedures will also be shared with the appropriate teams to ensure greater consistency and clarity. We appreci... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,897 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.