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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Upon checking in the person at the first desk (a man) was not very friendly or welcoming. He wasn’t rude but was very dry in talking in conversation. The room was clean and as described. The hallways smelled horrible as if someone had pee on the carpet. The hotel is also very close to Disney
Business response:
Dear Nikki,We’re glad your room met expectations and that our location was convenient for your trip. However, we’re sorry that other aspects of your stay were not as pleasant. A welcoming check-in experience is important, and we’ll work with our team to ensure every guest feels greeted warmly. Additionally, we understand how unpleasant hallway conditions can impact comfort, and we will address this with our team to improve the environment. Thank you again for your feedback as this helps us to improve the experience for all o... read more
It was nice.
Business response:
Dear Avanti,Thank you for taking the time to review your stay at Extended Stay America. We're thrilled to know you had a pleasant stay. Providing a comfortable and welcoming environment is important, and we appreciate you choosing our hotel. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Hotel Management
The room was very nice, comfortable bed. Free parking close to hotel.
Não voltaria Hotel muito bem localizado, porém não tem serviços dignos de hotel. Os quartos possuem cozinha, mas não existe louça, somente mediante requerimento na recepção. Não há limpeza dos quartos diariamente. Apesar do anúncio ter café da manhã incluído, NÃO HÁ CAFÉ DA MANHÃ E NEM LOCAL PARA REFEIÇÕES.
Business response:
Dear Vicente,Thank you for highlighting the convenient location and sharing your concerns. Please note that to ensure cleanliness, kitchenware is kept at the front desk and provided upon request. Housekeeping services are available based on the length of your stay, and our team is happy to assist with any specific requests. We apologize for any misunderstandings regarding breakfast and will work to improve our communication to better align expectations. Your feedback is invaluable, and we will use it to enhance the experienc... read more
Muy bueno El hotel es comodo, te dan las cosas necesarias para cocinar.
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,863 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.