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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Free parking and great a/c!
Business response:
Dear Guest, Thank you for taking a moment to share your experience at Extended Stay America. We’re delighted to hear that the conveniences we offer added comfort to your stay. It was a joy hosting you. We look forward to welcoming you again soon! Sincerely, Hotel Management
Las instalaciones en general eran muy buenas pero había mucho olor a comida incluso dentro de las habitaciones.
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re pleased to know the overall setup met your expectations, and we appreciate you pointing out the concern you noticed during your stay. Feedback like yours helps us identify areas that need necessary attention, and our team will look into this to ensure a more pleasant atmosphere for future visits. We hope to have another opportunity to see you again! Sincerely, Hotel Management
Parking was good. Room size was great. Room looked outdated. Overall the place wasn't clean. Halls had lots of misc debris/trash. Ceilings looked to be leaking and trash cans setup. Found a hair in the bed. Towels had stains. Staff was nice. Other notes: Charged for room keys but fee is refundable if keys are returned. There is an early check-in fee.
Business response:
Dear Guest, Thank you for providing such detailed feedback on your stay. While it is encouraging to know certain aspects met your expectations, the concerns you raised regarding cleanliness, upkeep, and the overall condition of shared areas are troubling. A well-maintained environment is essential, and the issues you described do not reflect the standards we aim to uphold. Your comments about additional charges and procedures will also be shared with the appropriate teams to ensure greater consistency and clarity. We appreci... read more
Clean Rooms & Amazing Neighbors!!!! Hurry up reserve your stay Gorgeous !!!
leaky and blocked up sink. tv not working, no coffee pot in room, not my favorite stay
Business response:
Dear Guest, Thank you for sharing your feedback. We apologize that your stay did not meet your expectations. We appreciate you bringing the issues to our attention, and we will share these with our maintenance and housekeeping teams to address them promptly. Your experience is important to us, and we hope you will consider staying with us again so we can provide a more enjoyable visit. Sincerely, Hotel Management
Staff was great. Rooms were clean but they definitely had a smell to them. Value for what we paid.
Business response:
Dear Guest, Thank you for your kind words! We are glad to hear you enjoyed your time at Extended Stay America and found our team to be a positive experience. However, we are sorry for any disappointment caused in the room. We appreciate your note and will look into it to ensure continued comfort for our guests. We hope to welcome you back again soon! Sincerely, Hotel Management
Everything about this place exceeded expectations
The room was good. However, we were supposed to have breakfast included. When we checked in, they even informed us the hours for breakfast. Next morning we went down for breakfast and there was nothing! Only black coffee. We met other guests who said they have been there for a couple days and there was no breakfast at all. So disappointing!! Breakfast is not included and they shouldn’t be advertising it.
Business response:
Dear Guest, It’s nice to hear that your room met expectations and that you had a comfortable stay overall. However, it’s understandable how the situation with breakfast left you disappointed, especially after being informed about it at check-in. Your feedback on this matter is greatly appreciated and will be carefully reviewed to ensure clearer communication moving forward. Thank you for sharing your experience and giving us the opportunity to make future visits more enjoyable. Sincerely, Hotel Management
Estacionamento facil, a cozinha com itens disponibilizados foi bem util, estadia de 1 semana, 4.pessoas. meu filho gostou da piscina. Funcionaria Rute em especial muito gentil e prestativa.
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,908 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.