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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast coffee and muffin.
Business response:
Dear Guest, Thank you for taking a moment to share your feedback with us. We’re sorry that our grab-and-go breakfast didn’t meet your expectations. It’s designed to offer a quick and convenient start to the day, though we understand some guests prefer more variety. Your comments are appreciated and will be reviewed as we look to enhance future offerings. We hope you’ll consider staying with us again for a more satisfying visit in the future. Sincerely, Hotel Management
Great stay
Great room, spacious, easy access to all attractions.
Business response:
Dear Guest, Thank you for staying with us and for sharing your comments. We are delighted to hear how pleased you felt with your visit and truly appreciate your positive rating. It is wonderful to know you enjoyed the spacious room and found the location convenient, making it easy to access nearby attractions and explore the area comfortably. Your feedback reassures us that our guests feel our efforts to provide a comfortable, well-situated environment. We look forward to welcoming you back again to Extended Stay America and... read more
The staff is really attempting in especially Ms Ruth. Thanks
Good location Breakfast very poor The kitchen utensiles are very basic, an improvement may help to make stay better if you plan to cook. I had to buy wine cups, better knife for cutting, more forks may help.
Business response:
Dear Guest, Thank you for staying with us and for your perfect rating! We are delighted to hear that you enjoyed the convenient location and had a positive overall visit with us. We are sorry that the breakfast offerings did not meet your expectations, as this is an important part of many guests’ mornings. In addition, we appreciate your feedback on the limited kitchen utensils and understand how added convenience can make cooking during a visit more comfortable. Your comments are helpful as we continue looking for ways to e... read more
The main issue here is it doesn't feel like you're staying in a hotel. It feels like you're staying in an apartment building. Once you get out of the elevator, the smell of cooked food hits you. One room that we went into smell like cat urine and the other room that we ended up staying just had a stench of food the whole time we were there. Their sign that says housekeeping comes to clean your room once every 14 days &; you can't refuse it. They might want to reconsider the time frame. The bathrooms and beds along with the s... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience and for providing thoughtful, detailed feedback about your stay. We appreciate you noting that the beds, bathrooms, and linens met your expectations, as comfort and cleanliness in these areas are important to us. However, we regret that the overall atmosphere, including lingering smells in common areas and guest rooms, detracted from your comfort and made your stay feel different than what you anticipated. We understand how concerns related to housekeeping fr... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,125 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.