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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was nice and kind. The room was okay but the mattress from the pull out couch was disgusting with stains. We didn’t get to use it.
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased to hear that our staff provided kind and friendly service during your stay. However, we sincerely apologize that the pull-out couch mattress did not meet your expectations and was unusable. Cleanliness and comfort are top priorities for us, and your comments have been shared with our housekeeping and maintenance teams. We regret any inconvenience this caused and appreciate your honesty, as it helps us improve our standards. We hope to provide a fully comfortable... read more
The hotel was nice overall. Check-in and check-out was very smooth. The room was a good size. Consider repairing one of the cabinet doors in the kitchenette area.
Clean rooms, lots of space
Business response:
Dear Guest, We're thrilled you enjoyed the spacious and clean rooms during your stay. It's always our goal to provide a comfortable and welcoming environment for our guests, and we're glad to see that this came through. Thank you for your feedback, and we look forward to welcoming you back to Extended Stay America for another great visit. Sincerely, Hotel Management
Staff was great. Room was clean and spacious. .however it did have a moldy smell. Not sure if it was coming in through the AC from the pool maybe. Ceiling was peeling in the bathroom.
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,125 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.