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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love staying here with my family but this time around the room was not so up to our standards. It semi smelled like cigarettes, had crayon drawings on the dresser and the walls. The ac sounded soooo loud to where you weren't able to sleep because of how loud it sounded everytime it went on. They didn’t have any stand to put your luggage on top. It also had a broken ironing board. Also, there was a time where there was no water. I had to call the front desk and the lady said she put a note by the elevator saying it wouldn't... read more
Business response:
Dear Hector, Thank you for choosing Extended Stay America. We are sorry you experienced issues during your recent stay, including the smell of cigarettes, loud AC noise, lack of a luggage stand, broken ironing board, and water outage. We value your feedback and will use it to improve our amenities and communication with guests. We hope to provide you with a better experience.Sincerely,Hotel Management
Excelente Todo muy bien fue una muy buena experiencia el hotel tiene excelente ubicación y las habitaciones son muy cómodas. Seguro regresaremos a ese hotel la próxima vez
Business response:
Dear JUAN, Thank you for staying at Extended Stay America. It's great that you enjoyed your comfortable suite, location, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We appreciate you saying we will now be your hotel of choice whenever you are in the area.Sincerely,Hotel Management
Buena atención y buen servicio
Business response:
Dear Jorge, Thank you for posting your wonderful comments about Extended Stay America. We are glad we could provide you with a quiet, clean place to relax during this time and that our friendly, thoughtful staff took great care of you. We hope everything went well, and it would be an honor to host you again. Sincerely,Hotel Management
Very kind staff, rooms were huge and accomodating!
Simple goodness, nice everything, no complaint
Business response:
Dear Suquito, Thank you for posting a review so other travelers know what makes us an excellent choice when visiting the city! It's lovely that you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management
Stephanie the manager is amazing. Great person who made everything so easy during my stay.
Bed bugs Saw a Bed bugs as soon as we laid down!!
Business response:
Dear Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,836 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.