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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Continental breakfast could improve Not a great selection and the kitchen in the room could use updates
Business response:
Sal, it was a pleasure having you as our guest at Extended Stay America. Although you had a great stay with us, we are sorry our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Thank you for choosing us, and we hope to welcome you back again soon. Sincerely, Hotel Management
Good location Clean, easy, simple. Kitchenette and sofa. Great deal for Orlando.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you loved the convenience of our location and were impressed with the comfort of having a kitchenette in your room. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Staff was helpful and friendly I appreciated that I could put 5 people into this suite. I have 3 kids and often hotels give me a problem with this. My travel plans changed and I ended up with two consecutive nights but 2 reservations, and therefore 2 separate rooms - the front desk staff was very helpful in letting me stay in one room and not making us move our belongings during our stay. Also I left an item behind and I called and housekeeping found the item and put it at the front desk. Continental breakfast included yogur... read more
Business response:
Thank you for being our guest and for your kind feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We appreciate your business and hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
We had a hard time dealing with towels. I understand return to receive but they didn’t want to give us enough towels, wash clothes for 5 people. One person showered then ran the towel downstairs to receive a clean towel for the 5th person. Still only received 2 washcloths. Luckily some of us had our own squeezes.
Business response:
Stephanie, thank you for being our guest. Although you had an overall pleasant stay, we are sorry as we missed meeting your expectations for a perfect stay. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business response:
Michele, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Place was decent enough to sleep and shower. It’s dated and in need of a facelift. Did not try the breakfast at all so not sure what they were serving.
Business response:
Thank you for your review of Extended Stay America. We are glad you had a nice time with us. We value your suggestion with regard to our facilities and have taken a note of it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Nice place to stay. The room had mini-kitchen, but the cupboards were empty. We had to go to front desk for plates & dinnerware. Also, the breakfast had minimal selection. We had to turn the ac down to 68 to cool off the room. Overall it was a nice place. We only stayed one night, but the kitchen would have been useful if we stayed longer. Also, it had a full-size fridge with freezer, so that was good too.
Business response:
Douglas, thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you had a pleasant time with us and that you liked your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Room was spacious and very clean. Staff was friendly and helpful.
Business response:
Polly, thanks for your excellent review of Extended Stay America. We are thrilled to know you liked the spaciousness of your well-appointed room and that you the courteous service provided by our staff. It was a pleasure serving you, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Tara, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,889 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.