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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room with a full kitchen. The problem is that you have to ask for everything in the Front Desk. They should have at least cups in the kitchen. And the mattress is too hard.
Business response:
Ruben, it was a pleasure to have you as our guest at Extended Stay America - Orlando - Lake Buena Vista. Although you liked your suite, we are sorry for the inconvenience you had while here. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites and our team gladly delivers them to your suite. Thank you for your feedback, and we hope to welcome you back soon. Sincerely, General Manager
Close to Disney. Shuttle to epcot is convenient. Staff was somewhat rude and hotel seemed rather run-down and old.
Business response:
Bennett, thank you for reviewing your stay at our hotel. Although you like our location and the shuttle service, we are sorry for the behavior of our associates and for any inconvenience, this caused you We will share your feedback with the concerned teams in our organization to improve our service and facilities moving forward. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
Just what I was looking for! Very nice clean hotel, comfort, and in very good conditions!
Business response:
Thank you for choosing to stay at Extended Stay America - Orlando - Lake Buena Vista. We are delighted to know you enjoyed your stay with us and that you were impressed with all the aspects of our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon! Sincerely, General Manager
Below average breakfast, convenient location to Epcot, accommodating staff, easy check-in, average mattress and linens. You get what you pay for.
Business response:
Thank you for your feedback. We are pleased to know you enjoyed your overall stay with us and that our location as well the services provided were up to your satisfaction. However, I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have taken a note of the same. Thanks again, we hope to welcome you back soon! Sincerely, General Manager
Nice and spacious Kitchen great was only there for one night. Staff friendly, easy check in. Breakfast not so great, got there at 1am and left at 9am lol
Business response:
Thanks for your feedback. We are glad you had an overall pleasant stay and liked the service provided by our staff. That being said, we are sorry for any inconvenience you had while here. Thank you for staying with us, and we would love to have another opportunity to serve you in the future. Sincerely, General Manager
Reasonable hotel for the price Hotel was reasonable but between the noise from the air conditioning and refrigerator, I didn't sleep all night. The morning breakfast buffet had only bread, beagles and cereal, no fruits or yogurt and no cream for the coffee. I recommend paying a little more for a good nights sleep and possibly a better breakfast.
Business response:
Mike, thanks for the constructive feedback. We are sorry for the maintenance issues you encountered in our room. Our Maintenance team conducts routine check-up throughout the hotel on a regular structured program basis. Your review highlights where we need to refocus our efforts, and I assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit. Sincerely, General Manager
Great Stay It was great...there were a few issues with the room but it won't take away grom the entire experience
Business response:
Thank you for sharing your feedback regarding your stay at Extended Stay America - Orlando - Lake Buena Vista. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service, we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
location, location, location Amazing location to Disney Springs and the parks. Clean. Only 1 problem, one elevator. Needs at least 2. But will definitely stay again.
Business response:
Thank you for being our guest and for your sharing your wonderful feedback! We are glad you loved our location being perfect for your needs and the cleanliness of our property. We appreciate your observation and look forward to welcoming you back soon at Extended Stay America - Orlando - Lake Buena Vista. Sincerely, General Manager
Estuvimos 5 dias y me indicaron que nos hacian un refresh del cuarto, no entendí que era eso y nunca nos hicieron nada.
Business response:
Thank you for being a guest at our hotel. Please accept our sincere apologize for the service issue you experienced during your stay and your feedback is been shared with my entire team to ensure this is not repeated. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. Thank you for being our guest, and we invite you to come back and stay with us the next time you are in our area... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.