Extended Stay America - Orlando - Lake Buena Vista

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Malena, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Bobby, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America. We are glad overall you had a nice stay, but we are sorry for the cleanliness issues you experienced. We have shared your concerns with our housekeeping team to be more diligent going forward. Thanks again for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Leticia , thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jessica, thank for choosing Extended Stay America. We are glad you enjoyed your stay and liked your big room. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably, this was unavoidable. We would love the opportunity to provide you a more peaceful experience. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates as well as well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Megan, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management