This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had an issues with getting stuck in the elevator. Our doors were also tough to open. Other then that it was a nice place.
Business response:
Mike, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. However, we regret the isolated incident you mentioned. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The property was nice; however, it was in the middle of nowhere. Very expensive uber to get anywhere I needed to go. Speaking of Uber, apparently there are some recently closed roads that keep gps from finding the property. I started walking ten minutes to the Wendy's to order rides. The "breakfast" was over stated and very basic - a muffin and some tea.
Business response:
Cedric, thank you for choosing Extended Stay America and sharing your experience. We are glad you liked our well-kept property, but we are sorry our location was not that appealing to you and regret you did not like our grab-and-go breakfast. We appreciate your comments and hope to see you again in the future. Sincerely, Hotel Management
I really love this place.
Business response:
Tawnie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Everyone at the front desk was wonderful and accommodating. We checked in after midnight and were greeted promptly and warmly. The room was clean and comfortable. Overall, the property is a little tired and dated and feels kinda dingy even though the staff seems to work hard to spruce it up. We stayed four nights. You have to request items for cooking and eating (pans, dishes and cutlery), we didn't know that. The continental breakfast was a disappointing prepackaged muffin, coffee, and tea. Adding some fruit and yogurt woul... read more
Business response:
Thank you for sharing your detailed evaluation regarding your stay. We are glad you were impressed with the service you received from our guest team and that you had an overall comfortable stay. However, we regret the disappointment you had regarding the condition of our property and the grab-and-go breakfast we serve. Your feedback has been shared with the appropriate individuals of our organization in an effort to improve our future guests experiences. We hope the positive aspects of your stay will help you choose us again... read more
I am pretty sure i got bitten by bed bugs. The room had a wierd smell and there was food left in the fridge.
Business response:
Christopher, thank you for leaving us a feedback. It was disappointing to read your comments, and we regret knowing you felt uncomfortable in your room. We take such scenarios seriously and would like to inform you that the room you had occupied will be professionally inspected and treated as a precaution. Please consider allowing us to welcome you for an exceptional stay in the future. Sincerely, Hotel Management
Is excelent for the price of this.The breakfast is not the better.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We look forward to welcoming you back soon. Sincerely, Hotel Management
The location was convenient, room was clean, our limited interaction with the staff was pleasant and helpful. We would recommend this property for anyone staying in the area.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. Thank you once more for recommending us, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,643 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.