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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so thumbs up There should be pest control ever so often, found fleas in the bed, and even though I was moved to another room, i spotted another flea, someone's slippers and clothes inside the recliner. This may be a pet friendly hotel, it certainly is NOT friendly for those incoming pets who were flea free. Pet owners beware, bring flea spray, what ever you need before you book this hotel.Otherwise, the staff is friendly, room is okay except for the few things I have noticed.
Business response:
Kathleen, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your both room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. Kindly note, our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent such iss... read more
confusing , they had 2 of the same hotels different addresses. Need to work on cleanliness, place had mold on a lot of vents and my room was musty smelling and could of been cleaner.
Business response:
Thank you for reviewing your visit. We are sorry for the disappointing stay and for the odor and cleanliness issue you experienced in your room. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with them. We value your feedback and hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Location was great 👍. It was quite. Thank you. It was clean.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are happy you enjoyed your stay at our well-maintained property. We also appreciate your kind comments about our excellent location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. Thank you again for your feedback, and we look forward to seeing you back soon. Sincerely, Hotel Management
like place thats so nice and i not like tv is too small.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,643 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.