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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was very clean
Business response:
Dear Guest, We're pleased to know that our clean room provided you with a relaxing and comfortable experience. It's always rewarding to hear when a guest's stay goes so smoothly, and we look forward to welcoming you back to Extended Stay America for another refreshing visit soon. Sincerely, Hotel Management
The room was very clean. Location was great. Staff was very friendly and helpful. Will stay there again in the near future.
Staff very friendly. Room quite clean. Sheets were rough, and mattress too firm. Breakfast offered all pre-packaged, grab and go food. No milk for coffee, only pump creamers. No Whole Foods or fruit. Basically, down to barebones, but clean.
Business response:
Dear Guest, Thank you for sharing your feedback, and we appreciate you taking the time to highlight both the positives and areas for improvement. While we are glad to hear that our team was friendly and that your room was kept clean, we sincerely apologize that the bedding and mattress comfort did not meet your expectations, as restful sleep is essential for a pleasant visit. Furthermore, we regret that the breakfast selection felt limited and did not offer the variety you were hoping for, including fresh options. Thank you ... read more
Great staff
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your terrific review. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We will relay your kind comments to the team, and we hope to be your hotel of choice every time you visit Orlando. Sincerely, Hotel Management
Comfy hotel, worth the prices, was clean, staff was really nice. Can't really complain
Advertised as an extended day with a full kitchen but there was nothing in the kitchen at all no cups no plates no silverware nothing. Site was clean. Room was clean. Appeared to be safe. Had to almost use a wrench to get the shower faucet to turn and to shut off. My wife couldn’t either turn it on nor off. Very courteous desk clerk
Business response:
Dear Guest, We appreciate you taking the time to share both the positives and the areas that caused frustration during your visit. Our kitchens are designed for guest convenience, but to maintain hygiene standards, cookware and dishware are available upon request at the front desk rather than stored in rooms. We appreciate you bringing this to our attention, and your feedback will help us ensure guests are aware of these options. We also apologize for the difficulty with the shower faucet, as all in-room amenities should fun... read more
Clean room, friendly staff!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to post a review. We’re happy to hear you enjoyed a clean room and friendly service during your visit. Creating a welcoming and supportive environment is always our goal, and it’s rewarding to hear that this came through during your stay. We will surely pass along your comments to the team, and we look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,710 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.