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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a good first impression There was nobody at the front desk for about 10 minutes and no luggage carrier. The trash outside the front door was was full and all over the ground.
Business response:
Dear Timothy H, thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We hope you will allow ... read more
Very outdated - rooms and hallways smelled like stale cigarette smoke, bathroom counter top needs replaced, kitchenette is very worn out. Definitely not worth the amount paid per night. Rooms were clean. My toilet wouldn’t flush in the mornings.
Business response:
Kailee, thank you for being our guest. We are sorry we did not provide the value you were hoping for and that we did not meet your expectations. We are also disappointed you were not satisfied with the condition of your suite. We have noted your comment, and we will share it with the appropriate individuals for future modernization plans for our accommodations. We are also sorry for the maintenance issue you encountered in the bathroom. Please be assured we will address this with the appropriate team to take the necessary ac... read more
Amazing Check in was fast & easy. The hotel didn’t charge my card for a deposit. They also served breakfast. Overall very pleased with the cleanliness and professionalism. Would definitely recommend anyone to book with them.
I was there very briefly but I found it clean, well maintained and easily available staff. Quiet area though surrounding roads are not pedestrian-friendly.
Business response:
Matthew, thank you for sharing your review of Extended Stay America. We are delighted you loved our well-maintained property and the service provided by our associates. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,632 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.