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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for selecting Extended Stay America -Orlando-Southpark-Commodity Circle. We appreciate you giving us a four-star rating and hope you enjoyed your stay with us. We value your business and would love to be of your service again. Sincerely, General Manager
Business response:
It was our pleasure having you as our guest at Extended Stay America -Orlando-Southpark-Commodity Circle, and thank you for sharing your wonderful rating. It's great to see you enjoyed your stay with us. We appreciate your business and look forward to serving you again. Sincerely, General Manager
my stay at extended stay It was descent the room was ok just was cleaned good
Business response:
Thank you for your recent stay with us, and we appreciate you taking the time to share your rating. We are happy that you had a good overall experience, and that our accommodations met your expectations. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Nice renovations the king-size Suite was very nice. Lot's of space.It appears that the hotel was upgrading everything.
Business response:
We appreciate your kind review of Extended Stay America - Orlando - Southpark - Commodity Circle and for being our valued guest. Thank you for sharing your remarks about our spacious suites. Our housekeeping team does a great job in caring for our suites, so we are thrilled to share your nice comments with them. Thank you again for giving us the opportunity to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, General Manager
The staff were friendly and helpful. They worked with what they have. That being said. I have booked many hotels in my life and this place by far was the worse one. Sketchy location, roaches everywhere, horrible smell, tv and stove did not work, AC was dirty and blew out a horrible smell. The bathroom door handle did not have a lock. The room was dim and the sheets were dirty. Never again.
Business response:
Dear Guest, Thank you for being a guest at our hotel and for recognizing the courtesy and effort our team showed during your stay. We are very sorry to learn that the overall condition of the accommodations and the surrounding environment did not meet your expectations. A stay should feel comfortable, functional, and reassuring, and we regret that this was not your experience. Your feedback about the overall upkeep and functionality of the room will be reviewed with our team as we work to enhance the guest experience. We app... read more
Checked in and the clerk told us to be careful with the area. A sex worker yelled at my husband when he was trying to park. Roaches everywhere from the second we walked in our room. The room smelled musty and there were stains on every cloth surface. The drain stoppers were gone or removed. Rusted shower, damages in the bathroom. The shower head pressure was pretty good. The kitchen counter island was loose. I know Extended Stays arent the best but never this awful.
Business response:
Dear Guest, Thank you for sharing your experience. We are very sorry that your stay was affected by safety concerns in the surrounding area and the condition of your room, which did not meet expectations. We understand how unsettling it must have been to encounter issues with cleanliness and maintenance, and we sincerely appreciate you highlighting these concerns. We are glad the shower pressure met your needs, and we have shared your feedback regarding the other areas with our team to help ensure a more comfortable and welc... read more
The minute you come inside the hotel, it smelled and it got worse as we went to the room. Just glad it was close to universal studios and we only went for one night to stay over. If not I would have just found another place to check in. Which almost happen but we were all tired. And the pull up couch looked like it was brought from the dumpster.
Business response:
Dear Guest, Thank you for taking a moment to share your experience with us. We’re genuinely sorry to see that the odor you encountered upon arrival and the condition of the sofa left such a poor impression. We regret falling short of the expectations you rightfully had and understand the disappointment this has caused, especially after a long day of travel. Your feedback will be forwarded to our housekeeping and maintenance team to prevent such lapses from repeating. We hope you’ll consider giving us another opportunity in t... read more
My overall experience wasn’t good , maybe it was the timing , maybe it was something else but usually i try to work something out with facilities when i had a bad experience but this wasn’t the case. First room i had cigarettes smell greeted me at the door , it was a no no for me since i have 2 minors with me and the kitchen let say wasn’t it. The staff did accommodate me changing room and i did appreciate that. Second room was better but need work in the carpet and the tub. I really hope they renovate soon cuz its in a grea... read more
Business response:
Dear Guest, We appreciate you taking the time to share feedback about your stay. It is encouraging to know our team was able to assist with a room change and that their efforts were recognized. At the same time, we understand how certain aspects of the accommodations affected your comfort, especially while traveling with family. Your perspective is valuable, and we will use it to guide improvements that enhance the overall guest experience. Thank you for noting the convenient location, and we hope to welcome you again under ... read more
Don't get much for the $$ Our VERY SMALL DOUBLE beds were very uncomfortable..limited hotel staff..we had to go to the front desk for everything! No business center to print boarding passes. We will not stay here again!
Business response:
Thank you for being our guest and for sharing your experience. We are sorry that you were not comfortable with your beds and had a disappointing experience. We have a variety of room configurations which may be more suitable to your needs the next time you stay with us. Thank you again, and we hope you will stay with us again soon, so that we can provide you the excellent experience you deserve. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 3.1 star rating with 2,655 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.