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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place was clean but old. Did not have USB chargers. Did not reflect the amount of stars designated for this hotel. Checked in early on the same day, but they charged me over $100 for an early check-in. Felt like although the check-in was early, they could have given me the room at no charge since it was available.
Business response:
Dear Tyrone, Thank you for taking the time to share your feedback. While we are glad to know the accommodations were tidy, we regret that certain aspects of your experience fell short of expectations. We understand your concerns regarding the facilities and early check-in charge, and we genuinely appreciate your perspective. Guest satisfaction is important to us, and your comments help us identify opportunities to improve both amenities and service. We hope to have another opportunity to welcome you back and provide you with... read more
Old property needs to be renovated
Business response:
Dear Guest, We’re sorry your experience was affected by the condition of the property. We understand how important a well-maintained environment is and agree that certain areas are due for updates. Feedback like yours plays a key role in identifying priorities. We truly appreciate you staying with us and hope that with future improvements, your next visit will be a much better one. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hotel Manag... read more
Disappointed in the grab in go breakfast. Its not what i paid to stay there . I was hungry nothing to drink but coffee and i don't drink coffee. My kids were hungry. Wouldn't have stayed if i knew it was grab n go. 😕
Business response:
Dear Guest,We're sorry the breakfast setup didn't meet your expectations and that it left both you and your children unsatisfied. We understand how frustrating it is to start the day with limited options, especially when traveling as a family. Our grab-and-go offering is designed for convenience, but we recognize it may not meet everyone's needs. Your feedback will be shared with our team so we can explore ways to support our guests better. We hope to have another opportunity to welcome you back and provide you with a more f... read more
Beautiful The stay was beautiful. I love how it’s was roomie. It was clean. It smell like a nonsmoking facility it’s had a full kitchen bed was comfortable. I love kitchen area with table it’s beautiful plan I will come again.. it’s it was 6 people.. yall keep them out 302 was my room
Business response:
Dear Guest,Thank you for the terrific review of Extended Stay America. We're so glad to know your stay was enjoyable and the space felt clean, welcoming, and well-appointed for your needs. We appreciate you choosing to stay with us and that you felt at ease in a non-smoking environment. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Sincerely,Hotel Management
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Business response:
Dear Guest,Thank you for your recent visit and for leaving a rating. Feedback, in any form, is always appreciated as it helps us understand how we’re doing and where we might improve. Should you have any specific thoughts you'd like to share about your experience, we’d be happy to hear from you. We hope to welcome you again in the future and provide a stay that exceeds expectations.Sincerely,Hotel Management
Close to strip
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 3.7 star rating with 2,403 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.