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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Read The Reviews I was looking for an inexpensive place to stay for one night and I got what I expected. I research all of the hotels and read reviews going back at least six months. This hotel was rated a high six. I think that's accurate. The Good: 1) Convenient location - Universal is just down the street, 2) There are multiple food options that you can walk to, 3) The room was relatively clean. The Not So Good: 1) There's a security deposit of $100 when you check in. It wasn't mentioned in any of the communication I rece... read more
Business response:
Dear Guest, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are sorry if our deposit policy inconvenienced you. We prioritize transparency by listing all charges on every booking source so our guests can make informed decisions. The deposit is meant to cover any incidental charges during your visit and is refundable. Thank you for bringing this to our attention, and we will take ... read more
Very clean organized and exceptional service. Highly recommend. The best staff
Business response:
Dear Janique, Thank you for staying with us and recommending us to future guests. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. Hospitality is what we do best, and we will certainly relay your compliment to our team. It was a pleasure hosting you, and we look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
A bit of an issue The people were friendly and helpful. Though the room looks like it's seen some trouble, there was paint over some damaged things around the cabinets and the floors were dirty to the point it stained my bare feet after a shower. Don't know what gets done when rooms are cleaned but a regular mopping would a seriously important need given the wooden plank tiles. Oh and a side note is I know the smoke alarms and detectors are important but having one right above the bed that has a blinking red light at night i... read more
Business response:
Dear Nicholas, Thank you for taking the time to review our hotel. We are pleased to hear that you were satisfied with the level of service provided by our staff. However, we were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you o... read more
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 3.7 star rating with 2,469 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.