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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Being told to make a deposit of $100.00 dollars which was unexpected.first time any where ever.
Excellent place to stay during your vacations
Business response:
Dear Joseph, Thank you for your kind words about Extended Stay America! Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management
Ok for short stay The staff was friendly and helpful, but they were tough to find. The hotel itself is definitely older and worn. Our room smelled heavily of cigarette smoke, as did the hallways, but it was clean. It was ok for the few hours we needed to take a nap before coming home, but would not stay for more than that.
Business response:
Dear Ashley, We appreciate your feedback and are glad to hear that you found our staff friendly and helpful. We apologize for any inconvenience regarding the older appearance of the hotel and the smell of cigarette smoke. Your comments are valuable, and we'll work to address them to enhance the overall experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.Sincerely,Hotel Management
I would totally recommend this. It was so close to the park that we honestly could’ve walked.
Overall is a fair balance between price and quality. Frequent traveler with 80 nights in hotel per year. For my experience, hotel could be more clean. Small details: received two keys for the room but only one worked, invoice never received by email, extended stay membership not applied to the stay, even informing the staff; that's why not getting 4 or 5 stars.
Business response:
Dear Ramon, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering our price, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Trash build up outside of hotel. Nice and friendly front desk. Trash in stair ways. Trash pile up and trash overflow in exterior trash cans next to side door entrance.Not cleaned up.
On our way to this property, we received a call that we were being sent to the location 2 doors down - 5620 Major Blvd. Not a problem - they had a reservation for us. Check in was easy. The staff was nice. We went up to our floor and as we stepped off the elevator, we were hit by an awful smell - like nasty diapers! The room was nice, but had worn carpet. But there was NOTHING in the cupboards- no plates, pans, etc. We had to ask at the desk for it, but it was 2 plates, 1 bowl, 2 forks & spoons, no pan, no coffee maker as th... read more
Business response:
Dear Cathy, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Please consider staying with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,719 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.