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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy cómodo el lugar aunque era zona de no fumar el olor a cigarrillo era fuerte y se encontraron 2 cucarachitas en él área del baño y pasillo de la habitaciom
Business response:
Dear Emely, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
It's a basic accomodation, nothing fancy. Some renovations under way which may have been causing the faint chemical smells. Large room, about a mile walk to universal.
Business response:
Dear Danielle, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
We were left in the front office lobby waiting with no one there for over 10.mins just standing there. Parking was very tight. We had breakfast included and no information was provided of it. The window doesnt have a shaded curtain so its bright at night and bright during the day
Roaches in bathroom
Business response:
Dear Kai, thank you for being our guest. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
I evacuated here due to Hurricane Ian. My choices were limited because it was last minute, I needed pet friendly, and I also needed a place with a refrigerator to store insulin. This location was available and affordable with the aforementioned amenities. It isn't a place I would want to stay for a vacation, but it met my needs. All the staff I interacted with were very nice!
Business response:
Dear Christina, thank you for taking the time to tell us about your visit. We are happy your overall stay was pleasant, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Please give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
One night stay Room was a little outdated and where the bed was placed seemed a bit odd. Not much room to get in/out of bed, but it wasn’t terrible.
Business response:
Dear Salina, we appreciate you being our guest and sharing your observations. However, we are sorry you were disappointed with some aspects of your stay. We understand you were looking for some more up-to-date conditions for the property. We will share this feedback with our brand leaders; meanwhile, our housekeeping and engineering departments will keep the place clean and refreshed to make your stay comfortable. We would love to welcome you back to see our revitalized accommodations.Sincerely,Hotel Management
There’s a strong smell in this hotel
Business response:
Dear Christopher, thank you for reviewing your stay at Extended Stay America. We strive to provide an exceptional stay to every guest every day. We have shared your feedback with the concerned team member regarding the abovementioned issue. We hope to welcome you back soon for another enjoyable visit. Thank you!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.