Extended Stay America - Orlando Theme Parks - Vineland Rd.

Business response:

Kelly, thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved your well-appointed, spacious suite and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Nancy, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. We are pleased to know you liked our associates and location, but we apologize your sleep was disturbed because of the construction. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Manage... read more

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your kind words about our hotel. We are delighted to know that you had a nice stay with us. We are especially glad your room provided the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for choosing Extended Stay America! We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Amari, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management