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5610 Vineland Rd., Orlando, FL, 32819, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Bill, thank you on behalf of Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. team for your perfect rating on our performance, and we're glad you had a wonderful experience with us. We look forward to having you as our guest again in the near future. Sincerely, General Manager
Mal Servicio Bien ubicado, malo el servicio, malo el desayuno, reporte desde el primer día problemas en el tanque del inodoro (toylet) y nunca lo arreglaron, el desayuno no lo es solo ofrecen ponque dulce, tomaria un hotel distinto en mi visita a Orlando
Business response:
Andres, thank you for your visit to our hotel and for your review. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can improve, and we will take your feedback into account. We regret the inconvenience caused, and please give us another chance to provide you with a much better experience. Sincerely, General Manager
My hotel stay The hotel was nice and the staff friendly. The only complaint I have is the breakfast needs some attention. It has breakfast bars and muffins.There no cereal or milk for the kids. You could have fresh doughnuts and sweet rolls. Bread and a toaster would be good something warm for the elderly.
Business response:
Thank you for sharing your experience at Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. We are happy you liked our great location as well as our courteous associates. We appreciate your suggestion and will make a note of it as we plan any changes to our breakfast offerings. Thanks again, and we look forward to welcoming you back soon. Sincerely, General Manager
Comfortable stay The stay was comfortable. The elevator ventilation was not clean. Breakfast was available promptly and sufficiently.
Business response:
Thank you for being our guest at Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. We are glad that your visit with us was a good one. We value your observation as it will help us to step up our efforts. Thanks for the generous rating, and hope to welcome you back again. Sincerely, General Manager
Won't stay again The room smelled old, there was no light above the shower, it was not updated like the outside. I will not stay again
Business response:
Danielle, we're sorry we fell short of your expectations with regard to your room. We have staff scheduled daily to perform routine maintenance and cleanliness throughout the hotel and we inspect the property to make sure we are not overlooking any areas that need work. We value your feedback and have shared it with the concerned team. Please consider giving us the opportunity to redeem ourselves in the future. Sincerely, General Manager
Business response:
Cheryl, thank you for taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Jerry, we appreciate you sharing your nice rating with fellow travelers online. We hope to welcome you back to Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. Sincerely, General Manager
Nice location to universal studios... The front desk staff at the hotel made the place... It was just an average hotel... nothing horrible but nothing amazing... It's just a place to lay your head
Business response:
Thank you for being our guest and for sharing your comments. We are glad your overall stay with us was satisfactory. Thanks for choosing us, and we hope to welcome you back again. Sincerely, General Manager
The hotel was good considering that is your basic hotel, no room service or housekeeping unless you paid the daily rate of $ 10.00 per day. It was comfortable convenient to all local locations and theme park. I do recommended if your looking for a hotel just to lay your head down. the trolley to all activities across from hotel was great.
Business response:
Michael, thank you for choosing Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. We are pleased to read you had a pleasant stay and that our convenient location was to your satisfaction. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,719 reviews.
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.