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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was ok The place was clean but the sofa bed was very uncomfortable and the blankets in the closet didn't smell clean.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had in your room and regret the inconvenience it caused. We have shared your concerns with our team to ensure no future guest experiences the same. We appreciate your business and look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
Monica, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Generally fine but doesn't cater for tea drinkers
Business response:
Thank you for your review. Although you were overall pleased with your stay, we are sorry we missed meeting some of your expectations while you were here. We hope to have another chance so we can serve you better. Sincerely, Hotel Management
Okay Stay, Could Have Been A Little Better. Great service, bedding and room were good, but hotel is is desperate need of a face lift. Side door does not close fully, and interior is run down. Otherwise, good place. Wish it was more affordable. $130 a night is a bit much.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel, especially with the service provided by our staff. Also, we have made a note of your comments as we plan any upgrades. We hope to have the opportunity to serving you as our guest again in the future. Sincerely, Hotel Management
It was ok for one night, the room was kind of musky. The staff wasn’t the most friendly
Business response:
Thank you for being our guest. We are happy to know your overall experience was pleasant. With thta said, we’re sorry for the inconvenience you had here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
1 day vacation my stay was great, the first room I checked in to the carpet was wet due to the a.c. I called and they wanted to dry it up, but I requested a new room because you could smell the dampness and it was causing my husband to not breathe well. the 2nd room was fine, clean, organized in a nice way. There was no plateware or cups in the kitchen and the towels for showering should be a little longer for more comfort. Other than that I was satisfied.
Business response:
Roly, thanks for being our guest. We are sorry for the issue you had with your first room however, we are happy our staff did best to accommodate you. I would like inform that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
I am a local from Orlando. I used it as a shelter. Aside noise, service was impeccable. Ladies at the front were helpful and kind and provided me with extra comforts. The hotel was clean, water power and internet were available at all times and I felt safe during hurrican Irma passing by. I would recommend it.
Business response:
Thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and that you thoroughly enjoyed your time here. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Good value. Staff were friendly and helpful. We will stay here again.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience at Extended Stay America. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service and that you found us to be at a good value. Thank you again for being our guest, and we look forward to your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.