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5610 Vineland Rd., Orlando, FL, 32819, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Comfortable, clean Very good staff, accommadating, breakfast need updating, more toiletry in room
Business response:
Mary, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I didn't get the kind of room I had booked. I booked a room with one queen bed but got a room with two fulls and an apartment layout which was fine but just made sleeping cramped as a couple. Really my only issue was the cleanliness. There were obvious stains on the pillow cases and the towels as well as the carpet. The toilet wasn't very clean when we arrived. The front desk service was very kind and helpful. I liked how close it was to the theme parks.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you were overall impressed with our offerings, but we are sorry for the issue you experienced which kept you from giving us perfect rating. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Jigar, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Not so bad, sort of. Lots of disruption from construction going on during the stay. I went through 3 rooms at check in to get the one I reserved. The staff was really great. My room smelled like garlic, like really super pungent garlic. Could be worse. The location was great for a conference at the Double Tree which was 3 times the price. If you don't need a kitchen, not much of a reason to stay here.
Business response:
Kimberley, thanks for being our guest at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs. That being said, we are sorry for any inconvenience you had while here. Thank you for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Great spot. Great hotel, always great staff especially Kenny at the front desk.
Business response:
Michael, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that Kennymade for a memorable experience. We will share your compliments. We appreciate your kind review and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Bom custo benefício! Staff muito simpático, check-in e check-out rápidos. Guardaram minha bagagem sem cobrar. Café da manhã simples, mas saboroso. Apenas a limpeza, só fazem se solicitar.
Business response:
Alice, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.