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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Cheryl, thank you for taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Jerry, we appreciate you sharing your nice rating with fellow travelers online. We hope to welcome you back to Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. Sincerely, General Manager
Nice location to universal studios... The front desk staff at the hotel made the place... It was just an average hotel... nothing horrible but nothing amazing... It's just a place to lay your head
Business response:
Thank you for being our guest and for sharing your comments. We are glad your overall stay with us was satisfactory. Thanks for choosing us, and we hope to welcome you back again. Sincerely, General Manager
The hotel was good considering that is your basic hotel, no room service or housekeeping unless you paid the daily rate of $ 10.00 per day. It was comfortable convenient to all local locations and theme park. I do recommended if your looking for a hotel just to lay your head down. the trolley to all activities across from hotel was great.
Business response:
Michael, thank you for choosing Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. We are pleased to read you had a pleasant stay and that our convenient location was to your satisfaction. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Great location! The air conditioning was to close to our bed that it was a challenge to pass using this side. In addition it was leaking in the floor and the carpet was always wet. I think that because of that I got a cold the second day of my vacations!. The mattress was not confortable. I used to wake up with a backache. The breakfast only includes coffee, orange juice and muffin.
Business response:
Luis, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and I assure you we will. We truly regret the inconvenience caused, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, General Manager
Everything was good Breakfast needs more stuff Staff was good Bed was good
Business response:
Jose, our thanks for taking the time to review your stay at Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. We are happy you had a good night’s rest and were pleased with the service you received from our staff. However, we are sorry we were not able to impress you with our breakfast selections. We will make note of your feedback as we plan any changes in the future. We hope you will come back and see us on your next trip to the area. Sincerely, General Manager
You could do worse Bed is terribly uncomfortable. Pillows are cheap and small. Service was friendly and helpful. Check-in and out were no hassle. Close proximity to Universal Studios.
Business response:
Michael, we are so sorry you didn't have a restful night sleep and our beds were to blame. Quality, comfort and cleanliness are central to what we provide our guests, so your feedback is vital and it will be used as a tool to improve our facilities moving forward. We hope that the other satisfactory aspects of your stay like our convenient location and efficient service will bring you back for another visit in the future. Sincerely, General Manager
Espacioso con grab and go breakfastp Habitaciones muy amplias con cocina full. Wifi gratis y buena ubicacion cerca Universalp
Business response:
Thank you for choosing to stay at Extended Stay America - Orlando - Orlando Theme Parks - Vineland Rd. and for sharing your feedback. We are glad to know you liked your room with a kitchenware and that our location was convenient for your needs. It was good to have you here, and we hope to welcome you back soon. Sincerely, General Manager
You get what you pay for So you get what you pay for. I booked this hotel because it was significantly cheaper than all the other hotels in the area, therefore, for the price I paid, this is a good hotel. My only complaints are, the carpet right under the air conditioner unit was all wet, and also the hair dryer did not work. Do not be fooled by the included breakfast, it's just muffins, granola bars, yougusrt, and oatmeal.
Business response:
Alejandra, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked some aspects of our hotel. That being said, we are sorry for the issues you encountered will here and regret the inconvenience it caused. Your concerns will be shared with the maintenance and breakfast team in an effort to improve our service and facilities. We hope you will consider a return visit so we can make it up to you. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.