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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I got there at 2:30 am, no one at the front desk and the lobby doors were locked. Not great for a solo female traveler. They canceled my room despite my calling to tell them my flight was late. The desk person finally came and he was great (not his fault that the room was cancelled), got me a room for the same rate. However, the door lock was broken, new room had flooded and was being treated, third room finally worked. Elevator had sheets covering the walls for some reason. Once I got a room, it was clean, extremely big wit... read more
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Business response:
Dear VICTOR, Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Hotel Management
I loved how they cared about my family and I. When we went to our first room there was mold in it. They immediately swapped us rooms. They ended up giving us 2 rooms because all they had were rooms with one bed in them. I will come back here again. The rooms we ended switching too smelled extremely clean.
Location, price; staff and layout
Business response:
Dear Sergio, Thank you for giving our hotel and staff such a great review. We are pleased you were impressed with our service, accommodations, and amenities. We thank you for your business and look forward to welcoming you back to Extended Stay America soon.Sincerely,Hotel Management
The friendly staff
Business response:
Thank You for your review and for choosing this location
Muy cómodo el lugar aunque era zona de no fumar el olor a cigarrillo era fuerte y se encontraron 2 cucarachitas en él área del baño y pasillo de la habitaciom
Business response:
Dear Emely, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 3.7 star rating with 2,423 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.