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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Five star John and Travis helped us check in and accommodated us even after running into room issues. The attention from John was absolutely amazing and attentive. He went above and beyond to make our stay memorable.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that John and Travis helped to make your stay even more comfortable. Your compliments will surely be shared with them. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
One night was perfect for us! Room was mostly clean but the bathroom still had powdered cleaner in the sink and not toilet not wiped down all the way. Missed a coffee pot in the room downstairs having coffee was a bonus. There really should be paper towels in the kitchen at the very least! Bed was perfect, service at front desk was awesome!
Business response:
Thank you for your feedback, we have addressed the issue with our housekeeping staff.
Business response:
Thank you for the Review, we look forward to serving you again in the future.
The only positive about this place is that it was very close to universal studios. Our room smelled musty and needs to be updated. It’s ok if you’re in that area for one or two nights.
Business response:
Julie, thank you for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. On a positive note, it is good to learn our location was perfect for your plans. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
The property was just minutes away from Universal Studios. There were dining facilities nearby. Staff was friendly. There was an elevator to upper floors.
Business response:
Nancy, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad our location worked well for you and that you enjoyed the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
This is my go to hotel never been let down always clean always friendly and a lot of things are nearby to eat and to do walking distance
Business response:
Thank you for your review, we hope to see you again in the future.
Overall OK stay. Clean and with in walking distance of Universal Theme Parks. Fold out sofa comfort was terrible! No longer have in room conveniences one is used to with extended stay brand. No in room coffee, kitchen ware due to COVID. We were able to obtain upon request.
Business response:
Jessica, thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.