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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beautiful grounds, good location. Getting pretty scuzzy looking, especially around the registration area. Sticky dirty counters and carpet, needs to be tidied up, organized and deep cleaned to be as welcoming inside as it is outside. Rooms don't even have a dish cloth to wipe the counter upon arrival (I used bathroom wash cloth).
Business response:
Thank you for your review. We are glad you liked our beautiful landscapes and convenient location. However, we are sorry for the cleanliness issues you encountered. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. Please know, dish cloth for your suite is available and kept at the front desk upon request. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The price was reasonable, staff was lacking friendliness but all and all it was good. It was close to downtown.
Business response:
Thank you for choosing Extended Stay America. We are happy to know you liked our affordable rates as well as our ideal location. However, we regret any inconvenience you had. We have taken note of your feedback and will share it with the appropriate team to improve our service going forward. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
It was nice clean friendly would stay again pet friendly cheap rates
Business response:
Thank you for choosing Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. It is also nice to know you liked our courteous staff and our pet-friendly environment. We value your business and look forward to seeing you again soon. Sincerely, Hotel Management
It a clean place
Business response:
Emilie, thank you for your review of Extended Stay America. We are delighted to know you liked our well-maintained property and that you had a great stay. Please revisit us whenever you are in our area. Sincerely, Hotel Management
There was no one at the front desk when we arrived to check in. There was a sign saying to call a number if no one was present. We did that repeatedly. After about 20', we left. There were other parties waiting also. We came back about an hour later and someone was present. I described what had happened on our first visit - no apology given.
Business response:
Thank you for your review. We regret learning that our front desk staff member was not available during check-in and that our service was not to your expectations. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Its good just a little over my budget for continue use
Business response:
Alma, we are glad you enjoyed your time at Extended Stay America. Thank you for your review, and we hope to see you again soon. Sincerely, Hotel Management
Nice clean property, having a small kitchen was great, comfy beds. They could add a few more things to the breakfast area but otherwise good.
Business response:
Maria, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our well-kept property, comfortable beds, and kitchen amenities. We value our feedback and look forward to welcoming you back soon! Sincerely, Hotel Management
Arriving late at 2am after a 6 hour flight delay the lady on desk was super helpful and welcoming.
Business response:
Thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with the staff mentioned. We look forward to your next stay at Extended Stay America. Thank you once again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,310 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.