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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is close to restaurants and small shops. Hotel is a bit outdated. One of our rooms didn't have towels, we had to go get them at front Desk. There's a lot of questionable people outside, specially in the evenings.
Business response:
Thank you for being our guest. We are pleased to know you liked our location, but we are sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We appreciate your business and hope to see you again in the future. Sincerely, Hotel Management
"Lived in" Feel, Smell and appearance. Furniture worn. Floors felt grungy. Water didn't drain well in Bathroom so we used the kitchen sink. Shower head not good and low pressure. Walls thin. Can hear conversations distinctly word for word. Fan in bathroom too noisy. Should have a separate switch from the light. No breakfast due to COVID is a poor excuse. Many hotels we have been to offer at least coffee/tea, a piece of fruit, packaged granola and/or snack bar per guest/day.
Business response:
Thank you for choosing us and for taking the time to post a review. We are sorry for the disappointing experience you had and apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problems are fixed. We appreciate your feedback and hope to have the chance to welcome you back in the near future. Sincerely, Hotel Management
Great place to stay friendly attentive staff. Big room
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The receptionist was very nice and professional. Clean room .
Business response:
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our well-appointed suites and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,421 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.