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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great early check in and a friendly check in assistant who gave me a top floor room. After that the stay was acceptable. Employees later on where not as friendly. The facility was worn out and some furniture dirty. Outside appearance is great.
Business response:
Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Kelly, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Sarejit, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Convenient to the airport but that's about it Can't beat the proximity to the airport, but the hotel shows signs of wear and amenities were minimal. There is a kitchenette but nothing to cook or eat with -- not even a glass to drink from.
Business response:
Kimberly, thank you for staying at our hotel. We are pleased to know you liked our location with easy access to the airport and had a pleasant time with us. However, we are sorry our dishware policy was not explained to you upon arrival. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thank you for the feedback, and we hope to welcome you back soon for an even better experience. Since... read more
Business response:
Ryan, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Would stay here again Outside looks great, hallways and elevator a little rough but rooms are very good with a great bed
Business response:
Dayton, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked your well-appointed room and that you had a great experience while you were here. We appreciate your business and hope to see you again on your next visit to Palm Springs. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,633 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.