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Extended Stay America - Pensacola - University Mall
- Hotels
- Pensacola, FL
About this business
Extended Stay America Hotel Pensacola - University Mall is located at 809 Bloodworth Ln, Pensacola, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
This place is a little outdated but the staff make up for any deficiencies! They are friendly and seem happy to serve! It’s on a highway so the traffic at night was pretty noisy. Other than that, it served it’s purpose.
It was fine for one night, clean but very dated
Business response:
Dear Guest,We’re glad the accommodations met your needs for a short stay, and we appreciate you choosing us. While the cleanliness stood out, we understand the overall condition may not have felt as current as expected. Your feedback helps us prioritize future updates, and we hope to have the opportunity to provide a more refreshed experience down the line. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
It’s a nice place to stay The place is good and the employees are nice the room was clean but had to issues the refrigerator didn’t work and the a/c had problems.
Business response:
Dear Guest,Thank you for the kind words about our team and the cleanliness of the room. We're glad you had a positive overall impression, though we're sorry to learn about the problems with the refrigerator and air conditioning. That's not the experience we want any guest to have, and we appreciate you bringing it to our attention. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Ma... read more
It was not clean
They don't do clean rooms, make beds or change towels out until you have been there for 14 days. I think these things need done daily.
Business response:
Dear Cindy,We apologize if our housekeeping schedules didn't meet your expectations. To respect our guests' privacy and minimize disruptions, we provide weekly housekeeping for extended stays. However, fresh towels and linens are available at the front desk upon request, and our team is happy to assist with any additional needs to ensure a more comfortable experience. Thank you for sharing your thoughts. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstra... read more
Frequently asked questions about Extended Stay America - Pensacola - University Mall
How is Extended Stay America - Pensacola - University Mall rated?
Extended Stay America - Pensacola - University Mall has a 4.3 star rating with 1,545 reviews.
When is Extended Stay America - Pensacola - University Mall open?
Extended Stay America - Pensacola - University Mall is closed now. It will open tomorrow at 12:00 a.m.