This profile has been claimed by the business owner or representative.
Extended Stay America - Pensacola - University Mall
- Hotels
- Pensacola, FL
About this business
Extended Stay America Hotel Pensacola - University Mall is located at 809 Bloodworth Ln, Pensacola, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The desk clerk are very nice.
Business response:
Dear Ligaya, Thank you for your kind words. We acknowledge that our front desk associates provided exceptional service during your recent stay. It was a pleasure to have you as our guest, and we look forward to the opportunity to host you again should your travels bring you back to the area.Sincerely,Hotel Management
Room Smelled heavily of smoke even though advertised as a non smoking hotel. Awoke to small roaches crawling on bedside table. Furniture, rugs, countertops, and floor exhibited heavy cigarette burns. Some staff very helpful while others were too busy on their smoke breaks outside to be bothered answering questions. This happened on multiple occasions. It was a great price but I doubt I’d stay here again.
Business response:
Dear Cindy, Thank you for evaluating your visit to our hotel. Please accept our sincere apologies for our oversights in preparing your suite. We follow strict standards regarding our suites' housekeeping and pest control, and we are sorry this was not your experience. Moreover, we appreciate you informing us about the smoke odor in your suite. We will share your observations with the concerned teams to ensure future guests receive the pleasant atmosphere we strive for. We hope these isolated incidents do not prevent you from... read more
.
Frequently asked questions about Extended Stay America - Pensacola - University Mall
How is Extended Stay America - Pensacola - University Mall rated?
Extended Stay America - Pensacola - University Mall has a 4.3 star rating with 1,486 reviews.
When is Extended Stay America - Pensacola - University Mall open?
Extended Stay America - Pensacola - University Mall is closed now. It will open on Sunday at 12:00 a.m.