Extended Stay America - Pensacola - University Mall's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Pensacola - University Mall

3.3
  • Hotels
  • Pensacola, FL

About this business

HospitalityHotels

Location details

809 Bloodworth Ln., Pensacola, FL, 32504, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
3.32,825 reviews
Select a rating
Dino's profile image
Dino 
5 years ago

Very Nice Hotel, The Room Was Clean, Staff Was Kind, Helpful. The Area Overall Was Pretty Quiet, Clean, And Welcoming. 

Business response:

Dino, thank you for your four-star rating and for sharing your experience with us. It was a pleasure to know you had a comfortable stay in your clean suite and that you were impressed with the service provided by our team. We appreciate your comments and look forward to seeing you at Extended Stay America. Sincerely, Hotel Management 

Bob's profile image
Bob 
5 years ago

The room was fine, we did see a live bug. But the rest of the stay was fine, we needed a one night place to stay and it was a good stay. 

Business response:

Bob, thank you for being our guest at Extended Stay America. We are glad to know except for an issue you had a nice time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Joshua's profile image
Joshua 
5 years ago

5 Stars I great hotel to book during your trip. Convenient to stores. Clean rooms, friendly staff. Manager, Kelly is awesome. She make sure i'm always taken care of. I would recommend this hotel to anyone. 

Business response:

Joshua, thank you for choosing Extended Stay America and for the wonderful comments. We are thrilled you enjoyed not only our terrific location and courteous associates but also our spotless accommodations. We will be sure to share your kind compliments with Kelly. Thank you for the recommendation, and we look forward to seeing you again soon for another memorable stay! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Roaches and some lights didn't work. It was good enough for the price. 

Business response:

Thank you for being our guest. We are sorry for the difficulties you had in your room and regret the disappointment it caused. Your feedback has been shared with our pest control service provider and our maintenance team to immediately address the issues. On a positive note, we are glad you found us to be a fair value. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Efrain's profile image
Efrain 
5 years ago

Mi estadia en este hotel fue agradable limpio el establecimiento 

Business response:

Efrain, we are glad you enjoyed your time at Extended Stay America. It is a pleasure to know you were pleased with our refreshing property, and we look forward to seeing you again on your next visit to our area. Sincerely, Hotel Management 

george's profile image
george 
5 years ago

Meh. It was cheap. Front desk was friendly. Location is convenient enough. Room did not appear to be neglected by custodial staff. The carpet was frayed and stained all over. General wear and tear and cheap repairs were very evident. 

Tay's profile image
Tay 
5 years ago

I liked the stay overall, the location was close to everything, the staff was very nice. 

Business response:

Tay, thank you for the generous review of Extended Stay America. We are happy to know you liked our location and were impressed with our courteous associates. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Vanessa's profile image
Vanessa 
5 years ago

I would not stay here again Felt like I was in the ghetto 

Business response:

Vanessa, thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Not a good stay...smelly room, bed too small, not a true queen, overall bad facility 

Frequently asked questions about Extended Stay America - Pensacola - University Mall

How is Extended Stay America - Pensacola - University Mall rated?

Extended Stay America - Pensacola - University Mall has a 3.3 star rating with 2,825 reviews. 

When is Extended Stay America - Pensacola - University Mall open?

Extended Stay America - Pensacola - University Mall is open now. It will close tomorrow at 12:00 a.m.