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Extended Stay America - Pensacola - University Mall
- Hotels
- Pensacola, FL
About this business
Location details
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Very receptive staff, clean rooms. Cable and wifi suck
Business response:
Travis, thank you for taking the time to share your review about your stay at Extended Stay America. We enjoyed your feedback about the cleanliness of our rooms and the excellent service you received from our staff. However, we regret your disappointment with our cable and wi-fi. We have shared our feedback with appropriate members of our team to see where we can make improvements. We appreciate you choosing us and hope to see you again very soon! Sincerely, Hotel Management
Location is perfect in the heart of everything .very nice.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our ideal location. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Nice room. Clean and comfortable. Excellent service
Business response:
Michael, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked your clean and comfortable accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Fun Times Was ideal for a couple of nights and so was the rate!
Business response:
Derrick, thank you for taking the time to post a nice review of Extended Stay America. We are glad you had a nice time with us and that you were impressed with the value we offer. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Room was clean. Service was fine. The common areas were a bit dirty. At one point I believe there was dog poo on the stairs for a couple days..
Business response:
Thank you for being our guest. We are pleased you liked the service delivered by our associates and that you enjoyed the well-appointed room. However, we are sorry for the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. We hope to have an opportunity of hosting you again so that we can make it up to you. Sincerely, Hotel Management
Christmas in a hotel Overall stay was great. Only thing was the people staying long term were sketchy. 3rd floor reeked of weed. Staff was very nice and accomodating for our 3 day stay.
Business response:
Jennifer, thank you for your review of your recent stay during Christmas. We are glad you liked our friendly staff and had an overall enjoyable stay. However, we are sorry for the odor you experienced. Your feedback will be shared with our housekeeping team for review and action. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pensacola - University Mall
How is Extended Stay America - Pensacola - University Mall rated?
Extended Stay America - Pensacola - University Mall has a 3.3 star rating with 2,825 reviews.
When is Extended Stay America - Pensacola - University Mall open?
Extended Stay America - Pensacola - University Mall is open now. It will close tomorrow at 12:00 a.m.