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Extended Stay America - Pensacola - University Mall
- Hotels
- Pensacola, FL
About this business
Location details
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Just a place to sleep We only needed a place to sleep and shower since we were gonna be at the beach most of our stay, and we were just passing through with 2 little kids. But the "continental breakfast" was muffins and granola bars. There's no pool, no ice machine or vending. And they must've had issues with people stealing towels, because we got 3 towels to share between 4 of us. So after I bathed the kids, I had to take the dirty ones and exchange them at the desk for new ones. Kind of embarrassing and not hospitable. It'... read more
Business response:
Dolly, thank you for being our guest. We are sorry we missed meeting your expectations and regret the inconvenience it caused. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Good .. friendly helpful staff
Business response:
Thank you for sharing your comments online regarding your visit to Extended Stay America. It is a delight to know you had a pleasant stay and that our friendly associates made your stay a memorable experience. Your review is appreciated, and we hope to host you again soon. Sincerely, Hotel Management
Very clean rooms. excellent staff very helpful and care about their guests. Excellent strong coffee and a good grab and go breakfast. we stayed their 5 nights and it was very much worth it. Will definitely come back. I highly recommend this place for anyone.
Business response:
Thank you for describing your experience at Extended Stay America as a wonderful one. It was such a delight to read you loved the comfort of your well-appointed room and that you were awed by the performance of our team. Also, we are glad to know you were impressed with the choices our breakfast had to offer. On behalf of everyone, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Breakfast means just cup of coffee or tea and some cupcakes.
Business response:
Thank you for choosing our hotel. Although it seems you had a pleasant visit, we are sorry for not meeting your expectations with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. Thanks again, and we hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pensacola - University Mall
How is Extended Stay America - Pensacola - University Mall rated?
Extended Stay America - Pensacola - University Mall has a 3.3 star rating with 2,825 reviews.
When is Extended Stay America - Pensacola - University Mall open?
Extended Stay America - Pensacola - University Mall is open now. It will close tomorrow at 12:00 a.m.