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Extended Stay America - Pensacola - University Mall
- Hotels
- Pensacola, FL
About this business
Extended Stay America Hotel Pensacola - University Mall is located at 809 Bloodworth Ln, Pensacola, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
It was a decent sized room with a good bed. There was hair in the drain that was not mine and was clogging the drain.
Business response:
Thank you so much posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
The general condition of entrance, elevator, and hall way is very unclean. Strong mildew oder in hall. The room however was clean and oder free. If the room smelled like the rest of the place I would have left.
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. However, we are sorry for the odor issue you experienced during your stay. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Jessica, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great price, large room - like a master suite. Quiet and clean.
Business response:
Thank you for reviewing your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
good location-close to I-10, resturants, shopping. Quiet area. Breakfast-just coffee and muffins. Room Amentiy- Nothing in room, had to go to desk to get items.... HUGE PLUS--- pet friendly
Business response:
Thank you for being our guest. It’s a pleasure to know you liked our ideal location and were happy with our pet-friendly policy. However, we are sorry if you had any inconvenience. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
First room that we went had a bad smell like the odor of having pets. But the front desk staff changed a room for us to a very clean room. Overall, they have a great facility, adequate room space, nice and clean kitchen and bathroom.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
The hotel provided what I needed - a cheap place to stay near the airport the night before my return flight. But it is a no frills place. The room had a big fridge and a kitchenette (for extended stay) but I didn't need that. The room was generally clean but the carpet and chair seat were old and stained and there was a bit of hair in the shower from a previous guest. It is located just off a major road so there are plenty of food options nearby but it was quiet since it was back behind the shops right on the street.
Business response:
Thank you so much posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pensacola - University Mall
How is Extended Stay America - Pensacola - University Mall rated?
Extended Stay America - Pensacola - University Mall has a 4.3 star rating with 1,486 reviews.
When is Extended Stay America - Pensacola - University Mall open?
Extended Stay America - Pensacola - University Mall is closed now. It will open on Sunday at 12:00 a.m.