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4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok. The staff was ok. The room was ok. It was very quite and I was able to get some rest. The linen was dingy and old looking.
Business response:
Ina, we appreciate you taking the time to leave a feedback. It's great to read about the enjoyable aspects of your visit, but we apologize for the difficulties you experienced. Your review will be discussed with the management team to make the necessary corrections. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Cheap Getaway I was glad that my husband decided to go and not me. He said the area was a bit scary and would not have been a great place to stay for a mom and teenage daughter. The staff was friendly, however not around much and the breakfast left much to be desired. The beds also reminded him of his flat mattress and college dorm.
Business response:
Heather, thank you for your review. We're sorry that the location of our hotel was not ideal for you and for not meeting your expectations with our grab-and-go- breakfast. We will share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have another opportunity to restore your confidence in us. Sincerely, Hotel Management
All was well TV in my room did not work as i was switched to a room across the hall but after i had unpacked so i have to repack and move across the hall.
Business response:
Dean, though we are sorry you had an issue while at our hotel. We are thrilled that our staff resolved it to your satisfaction. We work hard to ensure you have a great stay every time you are here, and we're glad we were able to make your stay better. We appreciate you telling us about your experience, and once again, thank you for acknowledging our incredible staff.Thank you for your business. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Business response:
Gerard, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Nice quite rooms. Clean. Nice helpful staff. Need ice machine though
Business response:
Pam, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Not bad, just ok Room was nice but had a very strong odor, not sure why, wasn't an issue of being dirty. Seemed to have a new carpet, maybe that. ??? We had to open the windows to air out the room just to stay in it. Also during the evening we could smell a cooking odor from another room. Breakfast was only coffee and muffins that you could grab and go.
Business response:
Walter, thanks for being a guest. Although you had a pleasant stay with us, we apologize for the odor issue you experience in your room. Your feedback is discussed with our housekeeping team for review and action. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Michaela, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Peoria - North has a 3.4 star rating with 1,687 reviews.
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.