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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was very quiet. The first room I was given, smelled like stale food. Since this is a hotel that people do live in, I can see that being a issue BUT I told the management about it and they quickly moved me to a better room and made sure it was to my liking. Awesome customer service. Thank you.
Business response:
Jodi, thank you for the specific feedback about your stay. We’re sorry for the inconvenience you had in your initial room, but we’re glad to know our staff changed the room upon your request and that you had a great experience in your new room. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
I would stay again The front desk attendent was very helpful and friendly.
Business response:
Thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
RK review of Peoria hotel Tried calling the hotel Sunday night for help with directions and nobody picked up the phone - was kept on hold for over 5 minutes with an automated system. The continental breakfast was decent and the coffee was was good. while the room was good overall, the kitchen area was a bit worn. I was surprised this hotel had no ice machine!
Business response:
Richard, thanks for choosing Extended Stay America for your stay. We are pleased you had an overall good stay. That being said, we are sorry for not meeting all of your expectations. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Kimberly, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
My stay was pleasant, convenient and efficient. I appreciated the quiet location, and because it is an Extended Stay, there were no noisy parties like hotels. Staff was competant and accommodating.
Business response:
Thanks for including Extended Stay America in your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Was good
Business response:
Donald, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Feeling Discriminated against!!!!!! Every time I come in town and I come to this hotel that I am most familiar with, I am always being steered to the worst rooms in the hotel. Then every time I have come back with my bags to the front desk and tell them about the room they gave me was not pleasing, then for them to give me another room in which the tub is stopped up and the TV is blinking
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,677 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.