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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place was not quiet a dump, but close to it. Older, grungy (not in a recent musical genre), but far from nice. Everything was cut rate - and I got what I paid for - a room. The bathroom was small and the out dated - as were the towels. The "functional kitchenette" worked, but pretty much pointless. The hallways had a skunky-beer smell. The batteries in the TV controller were dead, so I had not TV the first night. The band-width for the TV was so bad that the TV signal was unwatchable my second night. The bed was a bed v... read more
Business response:
Dear Rob, We regret that maintenance issues impacted your experience during your stay and apologize for the inconvenience and frustration this caused. Ensuring the quality and functionality of our property is a top priority, and we greatly appreciate you bringing this to our attention. We are sorry to hear about the issues with your suite and the discomfort it caused. Guest comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of your expectations. We take your comments seriously and w... read more
The shower was filthy, called the front desk 3 times with no answer through the night, smoke detector in room kept beeping, ( not the type to.just tske battery out). When i check3d out the person was very short and acted like i was bothering him. Definitely would not recommend
Business response:
Dear Sean, Thank you for sharing your experience, and we apologize for the issues you encountered during your stay. We regret that the cleanliness of the shower and the responsiveness of our front desk fell short of your expectations. Your feedback is important, and we are addressing these concerns with our team to ensure improvements. We apologize for any inconvenience caused during check-out. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
NOTHING AT ALL
Business response:
Dear Tashay, Thank you for being our guest and sharing your feedback. We understand that we fall short of meeting your expectations, and we apologize for any inconvenience you experienced during your recent stay. Your feedback is valuable to us, and we take your concerns seriously. We will share your feedback with our team and ensure a better experience in the future. We hope to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
Bed Bugs Stay far away unless you want to take bed bugs home! The staff was very friendly and accommodating, it’s not their fault. But the management should be ashamed. The whole hotel is rundown and needs updating, and obviously an exterminator! We packed up our things in a panic in the middle of the night and drove home. Thank god we weren’t very far, came into town for a concert and found the bugs when just laid in bed. Had to wash everything hot water as soon as we stepped in our door praying I didn’t take any back with ... read more
Business response:
Dear Tony, Thank you for taking the time to share your experience. We apologize for the distressing experience you encountered during your stay. Please know that we take our property's cleanliness and pest control very seriously; thus, we have taken preventive measures. We are sorry that this issue compromised your stay. Your safety and comfort are our top priorities, and we hope you'll consider giving us another chance to provide you with a more enjoyable stay. Please reach out to the General Manager for follow-up so that w... read more
Stay far, far away from this place! The staff was very friendly but that is all that is good about this place. Men hanging out in the kitchen parking lot, smell of weed around them, run down place - needs to be remodeled badly. Rented the room for one night stayed 3 hours and left. Not a good place for a single female to stay.
Business response:
Dear Cassandra, We appreciate you taking the time to provide feedback on your recent visit with us. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. We have security on the premises around the clock as we want every guest to feel safe and secure throughout their stay. Your feedback is valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We are happy that our t... read more
The first room we was on had no air and stunk really bad. The second room was still stinky, the air came on but it needed service. The person upfront told me this hotel is old, I'll give you your money back and to go find a better one. He also gave me a free night to stay at any extended stay.
Business response:
Dear Shannon, Thank you for taking the time to share your feedback with us. We appreciate your understanding that our hotel is an older property, but we are committed to maintaining it to the highest standards. We apologize for any inconvenience caused by the age of the property, and we will continue to work hard to ensure that all of our guests have a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,677 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.