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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay far, far away from this place! The staff was very friendly but that is all that is good about this place. Men hanging out in the kitchen parking lot, smell of weed around them, run down place - needs to be remodeled badly. Rented the room for one night stayed 3 hours and left. Not a good place for a single female to stay.
Business response:
Dear Cassandra, We appreciate you taking the time to provide feedback on your recent visit with us. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. We have security on the premises around the clock as we want every guest to feel safe and secure throughout their stay. Your feedback is valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We are happy that our t... read more
The first room we was on had no air and stunk really bad. The second room was still stinky, the air came on but it needed service. The person upfront told me this hotel is old, I'll give you your money back and to go find a better one. He also gave me a free night to stay at any extended stay.
Business response:
Dear Shannon, Thank you for taking the time to share your feedback with us. We appreciate your understanding that our hotel is an older property, but we are committed to maintaining it to the highest standards. We apologize for any inconvenience caused by the age of the property, and we will continue to work hard to ensure that all of our guests have a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management
The cold water handle did not work in bathroom. The room smelt musty. Lame breakfast!
Business response:
Dear diane, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Furthermore, we apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We have taken note of the concerns you raised to address them ade... read more
Super dirty place, starting with the parking lot, our room didn’t have pillows or towels, we stay the night to continue our trip, definitely we never coming back. For extra 30 dls we could’ve stay in a nicer place unfortunately we were tired and want it sleep.
Business response:
Thank you for your feedback.
The abandoned bank next door was a prelude to the filth to come. We were informed of the smoking policy, then found our room to reek of cigarette smoke when my wife’s eyes and my throat was irritated. The bed skirt was absolutely filthy with dirt and hair hanging from it, so there was no way we were going any further with our stay and left.
Business response:
Dear Steven D, Thank you for your valuable feedback. We are genuinely sorry for the cleanliness issues with your guest room and any oversight on our part. We understand how important it is to not only have a clean room but one that is also free of smoke. We have strict policies that prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for letting you down, and we hope to have you back for the seamless stay you deserve.Sincerely,Hotel ... read more
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,688 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.