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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely will come back No complaints here.
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Sorta kinda good The room door didnt lock. You can walk up to the door and push it open.
Business response:
Robert, thank you for being our guest at Extended Stay America. Although from the rating it seems you had a nice stay, we regret the maintenance issue you encountered. We have shared your feedback with the appropriate team. Thanks again. We look forward to welcoming you back soon. Sincerely, Hotel Management
Had to pay for parking in addition to paying for your room it should be included. No daily roomservice until your fifth day of stay. No muffins were available for breakfast. The room was spacious and clean. The linen was clean and white. Would stay again in the future
Business response:
Thank you for the nice rating of Extended Stay America. We are pleased you liked the cleanliness & spaciousness of your room and that you had a nice time with us. However, we are sorry we missed meeting some of your expectations. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
The front desk clerk Ms. Allison Edwards. She was thee most patient, detail oriented professional lady ever. There was a line when I got there, other hotel guest's sought her attention as well for there needs. And she straight held it down and together. She stayed the course and held it together. Then Nick her third shift came in. The politest happiest guy ever at almost midnight. Hands down I would stay there at that location, just to experience them.
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Allison and Nick are the perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
This property is run down and unwelcoming. The $10 parking is actually $13, when I was there there was dried pigeon droppings on my window, outside of course but still. There was an uncovered hole in the hallway ceiling. The “fitness center” is a room with 2 cardio machines, no weights, no water, not even disinfecting wipes to clean the equipment before and after. Granola bars and dried oatmeal packets do not qualify as breakfast.
Business response:
Thank you for posting a review of your stay. We're sorry for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping and maintenance teams to do the needful. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,083 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.