This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Philadelphia - Airport - Tinicum Blvd. is located at 9000 Tinicum Blvd, Philadelphia, PA. This location is in the Eastwick - Southwest Philadelphia neighborhood. This business specializes in Hotels & Motels and Other Lodging.
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
They were very helpful at check-in
Staff was nice but the hotel itself is pretty dirty.
Business response:
Dear Alexandra, Thank you for sharing your thoughts about your recent stay. We are glad you enjoyed your time in the hotel with our staff. However, we apologize you were inconvenienced by cleanliness. Our goal is to provide every guest with an excellent visit; therefore, we are sorry this was not your experience. Please know your feedback will be shared with our housekeeping staff so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit.Sincerely,Hotel Management
No Sleep My stay was okay. The only thing was the people in the room beside me were so loud and obnoxious. They were beating on the walls and floor. It sounded like they were fighting. Throwing each other around the room. I couldn’t get any sleep. I know you can’t control how people behave but I just wanted to let you know.
Business response:
Dear Caleb, Thank you for sharing your experience. We are glad your overall stay was pleasant. Please accept our apologies for the noise disturbances you experienced from nearby guests, disturbing your good night's sleep. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make the most of your stay. We look forward to welcoming you soon for a much-improved... read more
OK Stay Saw a cockroach when I showered in the morning and one of the cabinet hinges was busted. Could've used some more outlets, but not bad for the price!
I would not stay there again. It was affordable, but I’d rather pay more to feel safe and not worry about cleanliness. The front counter guy was very pleasant. My first room was dirty and the cabinet was broken and no hot water!
Business response:
Dear Jody, Thank you for staying with us and sharing your review. While we are pleased that you appreciate our front desk associate's hospitable service, we apologize for your suite not being up to your expectation and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you w... read more
Staff was nice and I was only staying for 1 night. Building looks pretty nice from the outside and it was just a basic room I needed before my 5 am flight the next morning. When I got to the room, the fixtures (dressers/bed) were really old. Dresser had paint chipping off. The bed was very hard and uncomfortable. Decent place to stay for cheap, but I would pay $50 more for more comfort if I did it again.
Business response:
Dear Patrick, We regret that we couldn't give you a better impression of our hotel, and we apologize for any frustration caused by the mentioned issues. While we are pleased that you loved our team's hospitable service, we are sorry for not living up to your expectations regarding the condition of your suite and the comfort of your bed. We understand how important it is to have a well-maintained room, and to get a good night's sleep, so we're sorry we could not make this happen for you. Please be assured we will address this... read more
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 4.2 star rating with 726 reviews.
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.