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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very clean but the furniture was old and beat up. The bed was very uncomfortable.
Business response:
Dear Meloney, Thank you for your feedback. We are glad you found the room clean at Extended Stay America, though we regret that the furniture and bed didn't meet your expectations. Your comments are important to us, and we will use them to improve. We hope to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Management
Very loud guest and children running all around
Business response:
Thank you, Alyssa, for your feedback. We sincerely apologize for the noise disturbances you experienced during your stay. We understand how important a peaceful environment is, and it is regrettable that the actions of other guests affected your comfort. While we do our best to maintain a quiet atmosphere, there are times when external factors can be challenging to control. Please know that your experience has been shared with our team, and we will take steps to manage noise levels in the future. We appreciate your understan... read more
Super convenient to airport, good value I had to have an important hassle-free passenger arrival pickup at the airport early in the morning. I stayed overnight to be close to the arrivals terminal. I was surprised at how easy it was. Good value, I had a kitchen and fridge, more than everything I needed for my purpose. Quiet, comfortable, got some sleep. Surprisingly really good strong coffee in the morning. Checking in and out they had plexiglass over the counter and the staff spoke softly, so it was a little difficult hear.... read more
Alright conditions The room key had issues in the beginning but the room was clean, another thing was the toilet paper was empty
Business response:
Dear Guest, Thank you for your feedback. We are glad you found the room clean at Extended Stay America. We apologize for the issues with the room key and the empty toilet paper. Your comments will help us improve, and we look forward to providing you with a flawless stay next time.Sincerely,hotel Management
Outdated. Repairs needed. Dirty. Pet food and trash cans in the stairwells. Doors to outside were kept propped open. I think people were living in the hotel rooms. We had a cat outside our door meowing at 3 a.m.
Business response:
Thank you, Kimberly, for sharing your experience. We apologize for the issues you encountered, including the cleanliness and maintenance concerns. We understand how these factors affected your stay, and we regret the inconvenience caused by your described situation. Your feedback has been shared with our team for immediate review and action. We are committed to improving our facilities and services and hope you will consider staying with us again for a better experience.Sincerely,Hotel Management
The kitchens were empty- no dishes or utensils. The insides of the cabinets were dirty. Someone above our room was pounding on the floor for 15 minutes, waking me at 4:15 AM.
Business response:
Dear GAIL, Thank you for letting us know about your stay. We sincerely apologize for the inconvenience caused by the issues that may have affected your stay. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider revisiting us so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,983 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.