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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
full kitchen- no dishware, have to ask for it at lobby. no coffee maker in room, which even the most basic hotel provides. Have to wait until 6am to get coffee in lobby. Heater>air filters smelled bad
Business response:
Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry not meeting all of your expectations, and please be assured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks for your feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
The bed was dirty. There were some hairs and blood in the sheets.
Business response:
Jackie, we know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway to ensure this issue does not happen again. Please consider giving us another chance to showcase you our improved side. Sincerely, Hotel Management
Extended Stay America Philadelphia - Bensalem Used as a base whilst working locally
Business response:
Thanks for sharing the feedback about your experience at Extended Stay America. We are happy to see your stay was pleasant in and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
This hotel is excellent for people who are going to reside in an area for a length of time, Understand the purpose here this is not a luxury resort but a clean comfortable place to reside at a really great price for a length of time. The staff made sure I had everything I needed - were always available and went out if their way to accommodate mine and my wife's needs since she us in a wheelchair. I wouldn't mind living there everything I needed was at hand 24/7. I considered it I liked the staff so much they were like family... read more
Business response:
John, thank you for the excellent review. We're so happy to know you found us to be a great value and that you were impressed with the service provided by our superb staff. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
A little better breakfast selection would be nice. Ran out of coffee creamer, but the muffins and nature valley granola bars were a great option
Business response:
Thank you for being our guest. We're glad to know overall you had a pleasant time with us, but we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Needs some updating.
Business response:
Jeffery, thank you for staying with us and for taking the time to post a review.We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age.We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,622 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.