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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Prob last time staying here I would rather not write about it because i don’t have facts as to my experience so its better, not to comment, but let me just say i won’t go back here nor recommend it, its a shame liked this place and was convenient for me
Business response:
Thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Understanding Our stay was very comfortable. The staff very friendly & fast. And they are more understanding then most places if you need an extra hour at check out time!!
Business response:
It's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Business response:
Mary, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Awesome Great.. will stay Again
Business response:
Manuel, we appreciate you choosing to stay at Extended Stay America. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. We hope you will visit us again. Sincerely, Hotel Management
Not worth $90 per night! Walking into the hotel I was greeted with a smile. Checking in I had no problem. When I got to my room it had a weird smell and the window was open. I went to close the window and it was broken. The first night I needed some silverware, I went to the front desk and a lady handed me a fork, not wrapped in plastic, not in a napkin, just a fork. I thought that was weird. At night, all night it sounded like people in the other rooms were moving furniture or something heavy. Every time a door closed I cou... read more
Business response:
Jules, we are pleased you liked our warm welcome and the quick check-in. However, we sincerely apologize that you experienced so many difficulties in your room during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Close to casino, restaurants Always a great staff here from the front desk employees to the housekeeping staff, comfy bed, excrllent location and peaceful, like this hotel
Business response:
Thanks for the awesome feedback. Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Although there was a kitchen with stove and refrigerator, you had to ask for other amenities including plates and utensils at the front desk.
Business response:
Steve, thank you for your review. We are glad you had an overall pleasant time with us, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Good place to stay if you don't spend alot of time just a bed and basics.
Business response:
Wayne, thank you for being our guest. We are happy that overall you were pleased with your stay. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Business response:
Our thanks for the feedback of your visit at Extended Stay America. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,507 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.