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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Satusfied Stayed here many occasions! Never a bad stay!
Business response:
Jermaine, thank you for sharing your experience at Extended Stay America. We are glad to know you had a good time here and were satisfied with all the aspects we offer. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Shanae, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Very enjoyable stay! Very clean, Wonderful staff, Extremely helpful, Kid friendly/Pet friendly. Very enjoyable stay!
Business response:
Melissa, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for mentioning our pet friendly policy added on to your great experience. We enjoyed being of your service and look forward to seeing you in the future! Sincerely, Hotel Management
August 24 through September 13 Overall it was just OK. Lack of housekeeping, having to exchange dirty towels at front desk, asking for more toilet tissue, no spare trash bags to change my own trash, key card constantly not functioning, front desk not always staffed. I was only there because of renovations on my house & had to keep extending, then was asked to change rooms so the bathroom in my room could be renovated. Not my most pleasant stay at a hotel...
Business response:
Christina, thank you for reviewing your experience. Although we are happy to know you were overall satisfied with your stay, but we are sorry we missed meeting some of your expectations. Your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, General Manager
Stay while home being renovated It's ok, served the purpose for me. Room was fine although the bathroom is tiny & the coating on the tub was peeling off. There were only 4 towels, 2 hand towels & 2 facecloths. Never saw housekeeping until 4th day. I washed the tile floor in the kitchen area because I was tired of sticking to it. Sporadic coverage at reception desk. Laundry room & fitness rooms both clean.
Business response:
Christina, thank you for choosing our hotel. We are pleased you had an overall nice stay. However, we are sorry we missed meeting some of your expectations and the inconvenience it caused. We also apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, and we are happy to offer this service to you at a minimal fee. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
I appreciate you taking the time to post your feedback of your visit at Extended Stay America. It is a pleasure knowing you had an overall enjoyable stay. Thanks for your rating, and we look forward to seeing you again. Sincerely, General Manager
Not bad for a night or too but lacks the hotel feel with amenities . Breakfast was a coffee bar and granola bars (grab n go) .
Business response:
Thank you for your stay at Extended Stay America and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a homelike living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thank you again for stay... read more
It was good the only problem I had to go back eight days later because they charged me a $70 when I checked in and they wouldn't refund it.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Business response:
Sarah, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,507 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.