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Extended Stay America - Philadelphia - Bensalem

4.3
  • Hotels
  • Bensalem, PA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3216 Tillman Dr., Bensalem, PA, 19020, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,507 reviews
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BV's profile image
7 years ago

The staff was unfriendly. The staff was unfriendly There was a smidget of 💩 on the wall beside the toilet tissue 

Business response:

Thank you for staying with us. I apologize for the service and cleanliness issues you encountered while here. Your comments will be shared with the entire team, and we will take the appropriate steps to prevent these problems from happening again. We will redouble our efforts and will train to better serve our guests. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, General Manager 

Jose's profile image
7 years ago

Business response:

Thank you for being our guest at Extended Stay America - Philadelphia - Bensalem. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, General Manager 

Pierre-Olivie's profile image
Pierre-Olivie 
7 years ago

Business response:

Thanks for being our guest. We are pleased you had a pleasant stay with us, but I am sorry if you had any inconvenience. We hope you will give us another chance to provide you with a better experience. Sincerely, General Manager 

Michael J's profile image
Michael J 
7 years ago

Business response:

Michael, thank you for staying with us and taking the time to share your review. Our goal is to maintain the standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Solid value Great value for a good, basic room in a very convenient location. 

Business response:

Thank you for sharing your amazing experience at Extended Stay America - Philadelphia - Bensalem. We are glad to read you loved the convenience of our location and found us to be a great value in the area. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager 

Anthony's profile image
Anthony 
7 years ago

Extended stay America Extended stay America . It's a nice Hotel close to PARZ Casino . I would definitely go back again . Room was clean and the employees where nice. 

Business response:

Anthony, it was a pleasure having you as our guest at Extended Stay America - Philadelphia - Bensalem. We are glad to know you were impressed not only with our convenient location and your well-appointed room, but also with the attentive service from our associates. We look forward to your next visit. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Good Location one of my complaints was the minimal selection in the morning, ie, NO De-Caf Coffee. No milk to put on your oatmeal. I also could not get a copy of the TV listings from the front desk, ie., what station number applied to which network. To view anything on TV, you just have to go around the entire offerings. Most hotels I have stayed at have a complete listing in your room right next to the TV. Also, the staff was not familiar with the area to answer any questions, ie, where is the nearest train station. 

Business response:

Thank you for being our guest at Extended Stay America - Philadelphia - Bensalem. We are glad to know you recognized our convenient location and had an overall pleasant time with us. I have also made a note of your feedback and will use it as a training tool to improve ourselves going forward. We hope to have another chance so we can make your next stay exceptional in every respect. Sincerely, General Manager 

Carol's profile image
7 years ago

extended stay Bensalem very good 

Business response:

Carol, we couldn’t be more pleased to receive your terrific review of Extended Stay America - Philadelphia - Bensalem. It’s great to know all that we have to offer worked phenomenally well for you and that you had a wonderful time with us. We look forward to impressing you again on your future trip. Sincerely, General Manager 

Oleg's profile image
7 years ago

Business response:

Oleg, thanks for being our guest. We are pleased you had a pleasant stay with us, but I am sorry if you had any inconvenience. We hope you will give us another chance to provide you with a better experience. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Philadelphia - Bensalem

How is Extended Stay America - Philadelphia - Bensalem rated?

Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,507 reviews. 

When is Extended Stay America - Philadelphia - Bensalem open?

Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.