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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Housekeepers? I stayed there for 3 nights and not once have I seen any housekeepers.
Business response:
John, thank you for being our guest and for taking the time to give us your feedback. We're delighted your stay was mostly positive although we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with ... read more
Only had soap and shampo. It would be nice if they had lotion and conditioner.
Business response:
Thank you for being our guest at Extended Stay America. We are glad that your overall stay was enjoyable, but we are sorry for not meeting some of your expectations. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Extended Stay Clean, nice area. I would stay again. Many restaurants and minutes from Philly & I-95.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our location close to various attractions of the city was ideal for your needs. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Smell This Non-Smoking room smelled so bad that I had to spray so much.
Business response:
Thank you for your feedback. We are sorry for the inconvenience you experienced due to the smoke smell in your room We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention so we can address it appropriately. We invite you to come back and validate the changes we will be implementing and to experience the stay you expect and deserve. Sincerely, Hotel Management
I like this place as I stayed a few times never ag I had 1 night reserved as I like this place and its convenient so I added a 2nd night, I asked the front desk girl if I was going to have to reregister again and was told no, sun morning I went out for a bit and took my bag and my laptop with me, came back late and could not get in bldg., so stayed elsewhere, came back early Monday morning to take my beer out of refrigerator, after front desk made me new key, go in room, no housekeeping done, but, beer gone 20 bottles, went ... read more
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Business response:
Kevin, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
lacrosse tournament good location, clean hotel. Close to restaurants and stores
Business response:
It's a pleasure to read your fantastic review about Extended Stay America. We are thrilled that you enjoyed your stay as well as our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Prob last time staying here I would rather not write about it because i don’t have facts as to my experience so its better, not to comment, but let me just say i won’t go back here nor recommend it, its a shame liked this place and was convenient for me
Business response:
Thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Understanding Our stay was very comfortable. The staff very friendly & fast. And they are more understanding then most places if you need an extra hour at check out time!!
Business response:
It's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,574 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.