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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Strange smell in the hallways, but otherwise a fine stay.
Business response:
Dear Kaytibrooke, Thank you for sharing your experience. We’re glad to hear that you had a fine stay overall. We apologize for the unusual smell in the hallways and will look into this issue to improve the environment for our future guests. Your feedback is valuable to us, and we hope to have the opportunity to provide you with an even better experience at Extended Stay America on your next visit.Sincerely,Hotel Management
Staff wouldn't allow for early check-in when needed.
Ok stay Reserved a single queen studio but when I got to hotel they had booked all the single queen studios, had to settle for 2 double beds. Not a big deal but didn’t seem right, if I reserved a single queen I should get a queen not have to settle for 2 double beds. All other aspects of stay were great. Friendly staff and great comfort.
Excellent Hotel!!!
Business response:
Dear Jermaine, Thank you for your excellent feedback on Extended Stay America! We are thrilled we met your expectations and that you enjoyed your time with us. We look forward to welcoming you back for another wonderful stay!Sincerely,Hotel Management
Nice
It was nice quiet all amenities worked happy positive people
Business response:
Dear Afi, Thank you for including Extended Stay America in your travel plans and sharing your wonderful experience. We're thrilled to read that you find everything about us satisfying and that our hotel offers everything you need for a convenient stay. Your kind words are most appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Management
The nerve We called Hotels.com when we were at the airport in Florida to inform them that our flight was delayed and we would arrive after 1AM. We asked if we would still be able to check in. They told us to call the hotel directly and was informed by the hotel that is wouldn't matter what time we arrived as long as we paid for the room. When we arrived at the hotel we were told that the room was closed due to a no show which meant we were not eligible for a room or our money back. We had to paybfor another room and only bec... read more
Business response:
Dear Hector, We sincerely apologize for the inconvenience during your recent stay. It is disappointing to hear about the miscommunication and the difficulties you encountered upon your late arrival. We understand how frustrating this must have been, especially after a long flight. We have taken your feedback seriously and will work to improve our check-in procedures and coordination with third-party booking platforms. We hope you will consider giving us another opportunity to provide you with a better experience in the futur... read more
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 3.2 star rating with 1,772 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.