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Extended Stay America - Philadelphia - Exton
- Hotels
- Exton, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
877 N. Pottstown Pike, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No elevator Had to wait for a room which was on the 3rd floor and the was not working. Everything else was fine.
Business response:
Thank you for staying with us and sharing your experience. We are pleased you had an overall nice stay. However, please accept our apology for the elevator not working properly and for the inconvenience this may have caused. I have shared your concern with my maintenance team and ensure you that this will not repeat again in the future. We hope to see you soon. Sincerely, General Manager
Close to restaurants My experience was ok .. sheets Smelled a little weird
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. Please accept our apologies on the odor issue you experience and that your stay could have been better. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice spacious studio Very pleasant stay. The staff was abundantly kind, the room was comfortable & relaxing, and the overall stay was amazing. I definitely will be going back.
Business response:
Thank you for sharing your experience with us. It is great to read how well your stay was at our hotel and that our staff made a positive impression through excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Very quiet and easy access Nice people, room was good buy for price paid dont think could beat the room for low price
Business response:
I appreciate you taking the time to write such a review positive response. I am glad to read that you were pleased with our service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great staff There visiting family. The Mall at Exton had a cool arcade to visit. The staff was great and very responsive and went above and beyond (I need a recliner to sleep in, they hunted one down for me). It did smell like wet dog at the entry and certain areas of the room. They don't come and clean your room without requesting.
OK, but not what I expected. Reservation was changed without my knowledge. Room was not what I reserved, but was changed after speaking with Expedia. If you needed anything like dishes, coffee pot, etc. you had to request at front desk. Nothing came with room except beds, bathroom, tv. no hangers for cloths. TV had 30? channels, 5 of which were ESPN, small screen.
Business response:
Thank you for taking the time to write a review of your stay. We are sorry that your experience was not excellent. We continually work to improve our hotel, so I really appreciate you providing us with your feedback to to take the requisite steps in the right direction. I would also like to highlight that we at Extended Stay America would like to ensure clean kitchen items like dishes and utensils are available for you, which is why we provide them clean and fresh as needed. We do hope you will choose to stay with us again s... read more
great stay,great location,great staff very accomadating,great,friendly group of staff,lovely room
Business response:
I want to thank you for taking the time to post a review of your stay. It is so rewarding to read that you enjoyed your stay with us especially your room accommodations and the friendliness of our staff. Thank you again for sharing your comments with us. We look forward to the pleasure of welcoming you again in the New Year.
Frequently asked questions about Extended Stay America - Philadelphia - Exton
How is Extended Stay America - Philadelphia - Exton rated?
Extended Stay America - Philadelphia - Exton has a 4.2 star rating with 685 reviews.
When is Extended Stay America - Philadelphia - Exton open?
Extended Stay America - Philadelphia - Exton is open now. It will close tomorrow at 12:00 a.m.