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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, friendly and patient staff!
The room did not feel cozy or feel too comfortable. The floor felt filthy , towel had stains and there were stains on the sink and wall . Could not get the shower to turn on . I guess it was “tightly” off and we needed to ask the front desk for help. Didn’t sleep too well due to the comfort , but was in a safe and quiet area . Check in went well , the staff was very nice .
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent visit. We are glad to know that you found our team welcoming and the surroundings peaceful, although we regret that other aspects of your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you encountered. Your comments have been shared with management for immediate review. We appreciate your input and hope you’ll allow us another opportunity to deliver a more comfortable experience. Sincerely, Hotel Management
Excellent
Business response:
Dear Guest, It is wonderful to know you had such an excellent experience during your visit! We’re delighted that everything met your expectations and appreciate you taking the time to share your thoughts. At Extended Stay America, we are committed to ensuring every guest enjoys a comfortable and welcoming stay. Thank you for choosing us, and we look forward to hosting you again soon for another great visit. Sincerely, Hotel Management
The place is a tad dated, the floor in the bathroom was sticky, there was no hair dryer. There was only one end table at the bed. The TV was mounted on the dresser, making it difficult to view from bed. I had to turn the dresser to view the TV. There was no stand for the luggage, which would be ok if you are staying for a long stay-plenty of room in the dresser. One positive note, the TV was easy to navigate- not always the case in hotels. All in all a pleasant stay, bed was comfortable. As for the "breakfast," it was "grab ... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We appreciate your observations and are glad to hear you had a pleasant overall experience. Your comments regarding room amenities and layout are valuable and will be shared with our team to identify areas for improvement. It’s great to know you found the bed comfortable and enjoyed the ease of using the television. We understand the importance of convenience and comfort during a stay, and your insights help us better serve our guests in the future. W... read more
Very friendly and helpful staff
Clean room
Business response:
Dear Jamarri, We are delighted to hear that you enjoyed a clean and comfortable room during your stay! It is always rewarding to know that our efforts to maintain a welcoming environment made a positive impression. Your kind feedback means a lot to everyone at Extended Stay America, and we look forward to having the opportunity to host you again for another enjoyable visit. Sincerely, Hotel Management
Room was clean and bed was quite comfortable. This hotel is older and many guests stay ling term, so facilities are somewhat warn. However, one can't beat it for the price. The staff is super friendly. I have stayed here before and I wouldn't hesitate to stay here again. It's a great value.
Clean room great staff.
Business response:
Dear Nashir, We are thrilled to hear that you enjoyed a spotless room and felt well cared for by our team! It is always wonderful to know that our efforts to provide a comfortable and welcoming environment are appreciated. Thank you for sharing your experience. We truly value your feedback and look forward to welcoming you back to Extended Stay America for another enjoyable stay in the future! Sincerely, Hotel Management
Good
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,400 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.