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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As always, the staff at the Extended Stay America Suites Philadelphia Horsham Dresher Rd did an excellent job! They are consistently courteous, professional, pleasant, efficient, and proficient at their jobs. They go the extra mile, and they always do it with a smile. Because of the staff, it was a very pleasant stay.
The staff was great. However, the check in process was incredibly annoying. It took 15 minutes and i had to fill out physical paperwork, where i was asked to describe WHY i was staying there, my car information, etc. They require a $100 security deposit which, nearly a week later has not been refunded to my account. The door to my room looked like it had been kicked in. The place seemed clean but in need of basic maintenance and repairs.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind remarks about our team and sincerely apologize for the inconvenience you experienced during your stay. We understand how delays at arrival and concerns about the condition of the accommodations can affect comfort. We also apologize for the delay in returning the deposit. Your comments have been shared with the staff and our team to help guide improvements. We value your perspective and hope you will consider returning in the fut... read more
Everything was excellent
Business response:
Dear Guest, We are thrilled to hear that your experience was excellent! It is always rewarding to know our guests felt comfortable and well cared for during their stay. The team at Extended Stay America truly appreciates your kind words, as they motivate us to continue providing reliable and welcoming accommodations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit. Sincerely, Hotel Management
Great friendly staff!
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,497 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.