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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is really shabby. But the front desk staff was super friendly.
Business response:
Dear Guest, thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our hotel was not spotless. We have shared your remarks with the housekeeping team and will use them as an opportunity to improve our services. We love reading wonderful comments about our associates, and we will surely share this review with our entire team. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
The staff was pleasant and helpful.
Business response:
Dear Zachary, thank you for being our guest at Extended Stay America. We are delighted that you have enjoyed most aspects of our hotel. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. We appreciate you for acknowledging their efforts. We look forward to welcoming you back again. Sincerely, Hotel Management
A place to stay
Wedding Hotel Stay Good last minute booking.
Business response:
Dear Shone, we are glad you had a wonderful stay at Extended Stay America. Providing our guests with an exceptional stay is what we strive for every day. We look forward to welcoming you soon for another enjoyable stay. Sincerely, Hotel Management
The place was average and the price was good.
Business response:
Dear John, it is nice to learn how much you enjoyed the many aspects of your visit and that you found our hotel to be of great value. We strive to provide all our guests with a wonderful experience. We look forward to welcoming you soon. Sincerely, Hotel Management
Clean and wonderful staff
Nope. Never Again I had booked a king room but when we got there they were all out of king rooms except one. They offered us a “very smelly” room per the checkin person. We accepted a queen room. Upon entering the room it was ok. When we left for our dinner reservations we couldn’t lock the door. So we took out valuables with us. We went to the desk and told the clerk who said, “yeah that happens sometimes.” When we returned after dinner, we used the deadbolt to secure the door. The bed was comfy. At check in we were told th... read more
Business response:
Dear Irene, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We have shared your feedback with the maintenance and housekeeping team. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Poor lighting in hallways, dark and scary. Uninviting entry way/lobby. Room needed repairs (bathroom door coming off hinges and didn't close, cabinet door off hinges). I would not stay there again.
Business response:
Dear Dorothy, thank you for your review. We hope you will accept our apologies that maintenance issues inconvenienced you in your room. Your feedback has been shared with our team to ensure future guests do not face the same. Also, your feedback on the hotel ambiance has been noted; will use it for future improvements. We hope you will give us another opportunity to welcome you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,467 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.