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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Site and shift manager were very friendly and accommodating.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Staff was friendly
Business response:
Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed . We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
Good
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I am Happy with my Stay I recommend this place. Pros: It was neat and clean. Customer service was great. The room was bigger than we expected with microwave and fridge - things you no longer find even in 5 start hotel. We didn't use them, but we were happy to see them in the room becuase last 5 start hotel we stayed in NY, asked us to pay just to have the microwave for 24 hrs. The asking price was ridiculous. There are severald restaurants nearby although we were booted out of the lobby while on a conference call. The clerk ... read more
Check it n clerk very friendly and helpful.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Front Desk staff went a step beyond to make your stay more comfortable. Your compliments will surely be shared with them. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
My hotel stay experience. My stay is Amazing here, The hotel building inside and out side is clean and WoW! Especially the hotel room I'm staying in is so clean & beautiful, The hotel staff here are wonderful and so helpful they sure show good hospitality & comfort that's for sure.
Business response:
Matthew, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Building was clean, but bathroom was in need of repair shower didn’t work, hair dryer also not functional. Toilet you had to take the lid off the tank in order to flush. Not to mention when checking out the employee was not friendly and had to ask to speak to the manager and she also was not pleasant.
Business response:
Thank you for being our guest. We apologize for the maintenance issue you encountered in the bathroom. We have asked our team to address the problems you outlined. We are also sorry you did not experience the best of our staff. We will bring your concerns to the attention of our team as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.